Ordered the Original. As good as it ever was, the sourdough really makes the sandwich here. The service was prompt, courteous, and included a smile. The food was delivered to my table, warm and delicious. This is one of the few places that I've not felt that the portion size has gotten smaller in recent months.
Lots of Meat on their Giant Deluxe. Wonderful Atmosphere. Enjoy the Great Staff. Would recommend this to all my Friends. The best part is I love their Center of the Rolls.
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Excellent customer service at the Schlotzsky's on East Central! They saved the day when they didn't even make the mistake in the first place! I placed a delivery order for a lunch meeting from a different Schlotzsky's location but when the food was delivered, more than half of it was missing. The delivery was given to our receptionist and since she hadn't placed the order, she didn't realize the two bags wouldn't be enough for everything we ordered. To make matters worse, the other location didn't answer the phone when I tried repeatedly to call and fix the issue/ The delivery driver didn't respond to text, either. Out of desperation, I contacted the East Central Schlotzsky's to see if they knew whether there was a problem at the other location. Dolly, the General Manager, took my call, found out what was missing (6 sandwiches, a kid's meal, and two bags of chips), and delivered it herself within 30 minutes. It wasn't her issue to fix but she didn't hesitate. I appreciate her and the staff at the East Central Schlotzsky's who made this happen! And the food was fresh and delicious as always! Thank you!!
Our team presented a lunch & learn and we called on Schlotzsky's to provide the food. We arranged everything with Dolly Bain a few days ahead. On the day, Dolly delivered all the food and had it all set it up for us about 20 minutes before our presentation. It looked great! She made us look so good. Thank you Dolly!!
I went through the drive through at 2015 hours on January 12th. The staff took my order, made sure it was correct and asked if I had everything I needed. You could tell Courtney had a smile on her face just by her voice. I also talked to another staff member who was just as pleasant. I want to compliment them as they made my day better.
I have ordered Cinnabon’s for a couple special events and Dolly has been fantastic to work with!! Not only are they delicious but she has worked with me for different pick up times to make it fit with my schedule. I would definitely recommend!
Downloaded the app and got their classic sandwich on sourdough bread free yesterday. It's advertised as a "small" version but to me it was a regular sized sandwich loaded with toppings so I was impressed to get it as a freebie. More importantly it just tasted good. It comes with mustard on it which is fine by me. They have a Louisiana hot sauce at their condiments station but no little plastic containers to put some in for carry out. That's ok though I'm not a fan of vinegary hot sauce...as a first time customer to this chain I've got a great 1st impression, the cashier was friendly, good loaded up sandwich - I would come back here. Quite a few people eating in also that's a good sign.
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