Dunkin'

Worst Dunkin you can ever walk into. They always make the order wrong and will definitely not give you any promos that are going on. Their line is “Oh you have to have the app (which I do). Scans my app but charges me full price every single time. They have a nasty attitude as well. Oh I forgot to mention they don’t have ice when you order an iced coffee 😂. Please save your money and spend it at another Dunkin

I just decided to go here after work which was around 6pm and once I went inside there were completely no donuts, breads, or anything on the shelves and every time I asked if they had something the guy behind register would say no to me rudely so I just assumed maybe they were closing soon. Once I get home I check and see that they are literally open till 10pm this location has always been trash but lately it’s been TERRIBLE honestly should just get shut down at this point…

This morning I arrived at this Dunkin Location around 7:45 am. I asked for two bagels toasted with cream cheese. A strawberry donut, an apple crumb donut, a large French vanilla coffee light and sweet, and a small hot chocolate. My total was $13.41. The young lady at the register was kind and went to ask the person making the bagels if they could toast my bagel with butter so that the bagel would not be burnt. I did ask for my receipt but the cashier had thrown it away. I purposely bypassed the Dunkin’ Donuts on the corner of my street at 529 Main Street to come to this one at 382 main st because the other one consistently messes up my order. When I got to the car my bagel was perfect and my coffee and hot chocolate were also perfect. Then I realized I left without my donuts. No worries, I go back inside to get my donuts. When I get inside the store is now crowded. There’s one person in line in front of me, who is indecisive. I asked her can I just tell the cashier what I need I already ordered and paid. The cashier was now a man who was very rude and disrespectful. He continued to argue with me for minutes and didn’t know what to do when I told him the previous cashier threw away my receipt. I told him I didn’t have a lot of time just ask her i already paid repeated my entire order showed the credit card I paid with and told him my total. Once the young lady confirmed he continued to stare at me and not pass me the donuts that I asked for. Instead he waited until the young lady who was making several coffees for several people was done filling beverages for the morning rush to pass me my donuts. This man purposely made me wait longer because he didn’t like the fact that the lady in front me said I could go in front of her. All he had to do was pass me my donuts instead of arguing with a customer. This was the absolute worse experience I have ever had at any establishment and will never go back to this Dunkin again.

Horrible service. The lady refused to turn on the oven to make me a sandwich. She literally told me it would take too long to heat up. Are you serious? We're talking about the middle of the day not anywhere near closing time yet and you refuse to make a customer a sandwich cause you don't feel like turning on an oven? Unprofessional, constantly distracted and slow. Don't recommend at all.