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Address:
5809 Hudson Ave, West New York
📷 Photos (7)
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Google Reviews (8)
Very expensive. Very small portions of food. They give you a container of rice and two pieces of rabo or two small pieces of pollo guisado. Do not waste your money here
Google
The food is great and a great value. We always order their mofongo is one of the best we have had.
Google
This is absolutely one of the finest restaurants in the neighborhood. Always when I come to this place I am awfully pleased. They hold their very high standard service and the highest level of meals they give. You are always happy with this restaurant. Highly recommended.
Google
Worst costumer service, they always have attitude, they be treating you as if you where asking for free food. I order a chicken sandwich to go and they put it on foil paper when I ask for a disposable plate they denied to me when there was a whole pile right in from of my face. kindly ask for some ketchup to go and the answer from the staff was that the sandwich had ketchup on it. (there was also a pile of ketchup in front of me). Owner is also ratchet and disrespectful told her they need better costumer service the answer was that she needs no costumers told me not to come back and literally told me to put my money inside my b*tt . Don't waste your time, money and energy with this low class people.
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Google
Just placed an order for delivery for the first time with this restaurant and will never do it again. The lady that delivered my food was so rude. She called me from downstairs of my apartment building asking me to pick up my food from downstairs. After I've stated in the comments on Grubhub to leave food in front of my apt. door. After I told her over the phone to come to my apt door and leave the food. She came knocked and waited and then told me that customers are supposed to go down to pick up food and they aren't doing delivery to doors. Apparently the delivery lady is lazy and makes up her own rules. If I'm paying a tip and delivery fee, delivery should be given per the comments "in front of the apt door." They just lost a customer.
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Google
DO NOT GO HERE UNLESS YOU EXPECT TO GET PHYSICALLY AND VERBALLY ABUSED BY THESE OWNERS. I experienced the worst type of service provided by the female co-owner in this facility. She jumped in my face when I was respectfully conversing with the male co-owner about proper parking locations outside of restaurant. She started pointing in my face, without wearing a mask in the middle of covid to tell me how she pays for the parking outside and thats all her parking. I tried to de-escalate the situation and she proceeded to get in my personal space to tell me how she could talk to me however she sees fit. I personally understand that the customer is not always right nor do I expect to be treated respectfuly if I do not provide the same respect, This is not such situation. I felt personally felt in danger as well as I cannot trust a restaurant to provide elevated health and customer satisfaction standards when the owner refuses to wear a mask and continues to physically threaten customers.
NO VAYAN A ESTE LUGAR A MENOS QUE QUIERAN SER ABUSADOS FISICA Y VERBALMENTE POR LA SUPUESTA DUEÑA, QUE SEGUN SE VE FISICAMENTE Y SE COMPORTA DUDO QUE SEA DUEÑA. NO TOMAN NINGUNA MEDIDA DE PREVENCION PARA COVID.
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Google
AVOID THIS PLACE AT ALL COSTS! This place deserves 0 stars. I've never seen an owner of a business talk to her customers the way this owner did. Lack of professionalism, zero customer service skills, and escalates conflic rather than resolving it. This owner had zero disregard of the current pandemic, she was wearing no mask and got into a customers face over a simple question the customer asked another worker to the point of almost causing an altercation.
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Google
I won’t come back again. We ordered a small portion from the menus but a while later, the waitress came back and told us that they didn’t have the small protion but only the large. It was the end of the day; maybe they just didn’t want to waste food but sell to us. I got a service fees added on my bill. The food and the portion were just okay not great; the fish market place on Bergenline is way better. It was a simple working day meal and the bill came out to be at the price of a nice dinner.
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Google
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