Dunkin'

Not the best experience. My girlfriend and I stop here often and most times it’s not great. For once her ice coffee came out sweet little more then she likes but way better then getting where she barely likes it. The wraps come out over or under cooked this time it was under. And from the pictures you can see how my coffee turned out... I recommend quality over covenant

This location has the absolute worst staff of any dunkin donuts I've been too. They really do not care about you. The business, or your order. Constantly wrong orders and apathetic responses from the staff. Drive through takes longer than any other DD. I've been coming here every single day for the last month before work and they still get my order wrong I order the same exact thing every day. Not coming to this location any longer I will find a different coffee shop on my route Hopefully the staff will be replaced soon.

Earlier this week my boyfriend went into the West Friendship Dunkin to get some coffee while he was on his way to work. He is a FIRST RESPONDER (we both are actually) and when he walked in he forgot his mask, well the employee behind the counter refused to serve him because he didn't have a mask on. So he went back out to hhhmmmm is car and got his mask. However the said employees didn't have a mask on. She was sitting by the drive thru area on her phone without a mask. So if the new "law" is that everyone who wants to be served is required to have a mask.on shouldn't the employees have one on too? Also, apparently she wasn't there to work but to only make coffee for herself and her friend that was sitting in her car. I'm sorry but if your not there to work then why as re you behind the counter and sitting in the drive thru area?

I've almost always had a great experience at this Dunkin donuts! Most of the staff is friendly and helpful, despite the lack of support from management at times. I really appreciate the effort the staff puts into making sure I get what I order or something close if they're out of stuff. There are several staff who always make me smile! I wish I could name each of them but I'm still learning their names...thank you Brittnay!

Will not return to this location and will be hesitant about other locations. Medium black coffee = 20+ minutes and $4.11. Questioned the associate about not getting the proper change back and was blown off. It was only $2 but it is the idea that I am being stolen from. BEWARE of this business. After reading the other reviews it is obvious that this location is a joke and the franchise does not care about this facility.