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Google reviews
Would not recommend this Hardee's. Ordered 2 charbroiled chicken club sandwiches, both with no tomatoes. Got home, one didn't have tomatoes the other did. Not a big deal but I had to dig through about a 1/2 cup of mayonnaise on this sandwich to get the tomatoes off. Also, these sandwiches are supposed to have cheese and bacon on it, but neither did. For as much as the food costs, it would be nice to have it right. Fat lot of good it would do to complain, people don't care or it would have been done correctly to start with. Will not return.
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Zero stars should be an option for this place. The store manager, Matt, has told me that I can't expect any quality or even fresh food because it is fast food. I've not received food that I paid for twice and they have refused to provide what I paid for. Matt says this is policy. I've included a picture of the hand breaded chicken tender bites, which, according to Matt, are just old, dried up chicken strips tore to pieces by hand. That is what store manager Matt says you should expect. Quality is an unreasonable expectation from this particular Hardee's. Don't go there.
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Have been here multiple times and this morning I went through drive through and ordered 4 breakfast platters 2 with sausage and 2 with bacon. I brought home 3 with bacon and 1 with sausage and 2 of the platters had no hash rounds. This has happened to me on more than one occasion and it's getting really old and pathetic that my order has to be messed up at almost every time I go there.
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We were the first in line. Before another car pulled up, they had already asked us to pull forward to wait for the food. After helping two other cars first, they finally bring out our food and it's cold...
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I do not plan on going back here anytime soon if at all. The staff was vary unprofessional they acted like they didn't know what they were doing.
The manager acted like he was on drugs he did not have enough money in the register for change he asked the cook what to do and he responded with I don't know what your asking me for your the manager bud and I did not get what I ordered.
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Staff was very nice. Ordered a cheeseburger meal. I forgot to take a pic. It was terrible. Like 6.50 for cheeseburger fries and coke. Cheeseburger was 1/20th. Paper thin and bun was bigger than burger. Not worth the money. Tried the new chicken tenders those were good for the money.
Google
✊Well, mornings are always great here, breakfast was well cooked and just like advertised as a chain restaurant should be, now if your traveling or planning on staying in the West Frankfort is "this is one of the only restaurants open after midnight" drive-through only, wait time is a little longer than usual depending on the time frame "be advised local pubs close at twelve and two on weekends " a rush must be anticipated" they only have one cook working nights "I used to be an employee" that's my friendly advice, just bear with the wait...
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The food is always good. They cook the food fresh so it's hot. We go to Hardee's 1 or 2 times a week.
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