Nara

Beautiful venue but the service on my side was questionable! The young man on my niece’s side the b day lady he was great the Chef TIGER was excellent. But my server didn’t catch her name was having a bad day!!! The manager must have saw my facial expressions he checked on me three or four times. It was 14 of us they accommodated us by keeping us across from each other at the same hibachi table. My side With Tiger was a hell of a show! But the waitress what was her name? Oh she didn’t tell us didn’t explain the menu. Didn’t ask is this your first time here? But she came back for my bill didn’t offer to see if we were ok except once to bring item my daughter ordered later. Would have made this whole experience better with a different waitress. I’m an older lady with a large family we love to come together well you see some enjoyed more than others. Make your own decision about this place. I warn you places like this where the tips are included don’t guarantee good SERVICE!!!! This girl needed her job so I didn’t complain but hope you don’t get her table. My photo not included I took the pictures.

To be honest I did not care for the service. The server was trying to be somewhat accommodating. Yet, the manger approached us with and unsettling demeanor the manger is very rude. As a manager I expected a different approach. This was not the case I do to the severity of the manger behavior towards me. I will not be back here again until there is a new manger. This place need someone who can properly do their JOB. but this is just my opinion.

This place is Awesome! They Food was Absolutely Delicious. Although they were a little short handed, as most places are these days…our Waiter was holding it down! He remained pleasant and personable even with so many demands from the various patrons he was managing. Then our Chef was “Superb.” He was entertaining while juggling various orders and cooking preferences. Other than a slight wait because of staff shortage…. Our Experience would have been a ‘5’! But again, even with the shortage, they made sure we were taken care of to our satisfaction! Definitely going again soon!!

I ate at Nara on December 11th, 2021, today is December 12, 2021. I had very high hopes of this place and I’m highly disappointed!! First, I want to start off with the service, the service was terrible from our waiter, whose name on the receipt reads “Agus A”… He had a TERRIBLE attitude! The whole time he was snatching menus, throwing receipts down, snatching the check, rolling his eyes, did NOT come to the table to check on us and asked if we needed anything!! I told him prior I wanted to place a carry out, he only came back to the table to box up the food and I reminded him again, he then walked away and didn’t take our order, I then had to remind him once again and he rolled his eyes and had such a nasty attitude like that wasn’t his job, all for him to tell us the kitchen was closed. On top of the service the food lacked flavor and was very dry! This place needs to check him! If he didn’t want to work, he should’ve called off! Also re-teach the chefs how to cook! Cooked the food for too long and dried it out, didn’t put enough seasoning, and was VERY stingy with the garlic butter!! I only gave it two stars because the drinks were decent. A waste of money. Unsatisfied!

We decided to go to Nara for Valentines Day, last minute. They are normally not open on Monday, but, this was an exception due to the holiday. We arrived and as soon as we walked in the door, we were warmly greeted and I was given a long stem red rose, Awesome!! The host staff was so friendly and showed us to our Hibachi table. The room is beautiful and has a wonderful vibe! Our server Jacob took out drink order making several suggestions (I could not decide). He was amazing, extremely efficient and made our ordering process simple. Jacob is clearly a professional and top notch. The food was exceptional! Overall this was such a great experience and an unexpected last minute treat. We WILL be back!!!

Got surprised by valet only parking when I pulled up. Once our group filled out, we were seated with another group. Too close. The chef was in a mask but that was about it with the staff. The show of the making the food and the food was average at best. So was the service. I took a star off for lack of Covid safty when cases are rising sharply in Michigan.