Cousins Subs

I ordered online for curbside pickup. I do this at the Paradise location all the time without any problems. I arrived a few minutes before my pickup time, so I wasn't expecting it to be ready. I checked in online and waited...and waited...then I decided to call in. I was immediately placed on hold. After a total wait of 15 minutes past my pickup time and being on hold with nobody speaking to me, I went inside. I waited some more at the counter and I could see my order sitting there. I finally got to speak to the girl and she gave me my order. I got all the way home and realized I didn't have the chips I ordered. I know it's the day before Xmas Eve and they were busy and there were only 3 people working, but I thought it was ridiculous to wait that long. I'm wishing I hadn't left the 10% tip.

My son & I stopped by for a couple of subs to the other day and had an wonderful experience with our order taker Jinnae. She was patient and offer some excellent suggestions. When the subs were ready, she thanked us for coming in and how much Cousins appreciates our business, very professional since their are alot of competitors in that niche. Excellent Subs & Excellent Service!

If your looking for the "Best Sub" Cousins of West Bend on Washington ST is your place. My favorite is the original cheese steak on italian bread. They also reheat very in the microwave if you have left overs. The next best sub is the tuna on italian bread with sum extra mayo. Anytime you stop in. The Cousins associates are eager to take your order and make the sub in front of you. Cousins offers you in house seating or you can do pick up as well.