Natty Oaks

Food was ok. Wings, patty melt and smash burger were good. Taco salads were very bland. And we were told they had no seasoning or sauce to make it enjoyable. Wasn't very busy, but our order for 7 people took an hour to get. One person's food wasn't made. The waitress said it would be 10 minutes. 20 minutes later the Reuben was brought to the table.

I didn't want it to come to this, but fear there are others who may not know they've been duplicate charged as well. We had dinner at Natty Oaks 3 weeks ago and I noticed a few days later 3 separate charges on our debit statement. I went to Natty Oaks and they acknowledged this happened to several customers that weekend. When asked how it was getting handled, she suggested I call my credit card company to dispute the charge. I am left to wonder if there are customers who are not aware this has happened to them. I've felt no sense of urgency from them to fix this. I also wonder if they were ever going to fully investigate this. I left my contact information for them last week and still have received no response. I am now trying to sort it out with the bank as Natty Oaks doesn't seem to feel any sense of obligation to help. Check your charges if you were there recently.

They come up in searches as "dog friendly", but more "somewhat dog tolerant" in my opinion. The food is pretty good, the bloodys are great, and they have a good beer selection. Just be sure you're aware before you come with your dog that there is little to no outdoor service for you except for when they have outdoor live music. Someones always going to have to run in to grab drinks. If youre by yourself with your dog youd have to chance tying them up while you run inside. Great bar, just wish they'd be a little more acomodating to those of us with dogs and was of money to spend at the MANY places that are very dog friendly in and around West Allis.