Smoothie King

Would have put 0 stars if possible. This last Wednesday I visited this location close to 4 pm, as I often do. I was not greeted by the two employees as i walked in and began to wait at the register to be helped. While the employees continued their conversation with each other, one began to shout over the end of the counter, and I mean shouted, over and over at a customer in order to get him his drink. This went on for about a minute. After the fact they laughed about it hysterically meanwhile, a line of people had formed behind me. Luckily, a different employee came from out back, and greeted me and took my order. I was in no rush but still became annoyed with being blatantly ignored by the employees while they seemingly disrespected another customer. Left very disappointed and will be picking a new location next time.

*** This review is more like 2 1/2 stars The smoothies were good but the service not so good. It was the middle of the day and the place was empty, there was no-one in the counter. After few minutes and few hellos... a person came from the back and took my order. He was kind of rude and it looked bother with my presence. My family visit this place in Wesley Chapel quite often for the last several years when we are in the area and, it’s very disappointing to see how the quality of the service have decayed through the years.

I've been a regular customer at this Smoothie King for over 2 years since moving to the Wesley Chapel area and their customer service has always been great and they've always been very consistent on the way they make the smoothies (which are great btw)! I've read some of the negative reviews and I'm calling bs on them. I've never been asked to give a tip by any employees in the 2 years I've been going there! The credit card/debit card reader is set to give the option of leaving a tip, its not the employees asking for one🤦‍♂️. And as far as too much ice, I've never had that issue, my smoothies always taste great, and the customer service has always been great and the employees even refer to me by name so I really appreciate that! Keep up the great work 👍

Rude staff. Franchise I go to you order at one end of counter, pay at the other. They have signs above that let you know. This branch had one sign to order, none to pay, so I ordered and walked off to the other end to pay and one slightly built young woman obnoxiously told me to go back and pay. I explained why I had walked off and she went on to tell me the equivalent of, "well, in THIS store..." she could have gotten my attention without the snide tone and attitude. I went back & paid via the app, waited for my drink and then got taken back to the register to pay again when I already had! So the animus stayed. WC location not worth the visit.

Worst smoothie king I've ever been to. The staff is always rude and always have their own conversations with each other that are not appropriate instead of engaging with customers. I held the door open for an employee and they didn't even say thank you. I never see a manager around. The service sucks and always always have to wait atleast 20 min for a small smoothie. I go here quite often after the gym because it's right next door, but I'd rather drive another 10 min to another one for better customer service.