Donut Connection

I have zero desire to ever go back to this place. Weirton Dunkin Donuts is about worthless . This is the 3rd and last time that I'm giving them to mess an order up. Order a black coffee? You get coffee, creamer, and sugar added. You order Avacado toast with bacon, you get a donut, you order a bacon croissant with no egg... the picture below is what you get. This place could screw up a one bolt junk yard. It seems that Dunkin Donuts prefers to hire a bunch of girls who gossip, complain about each others boy friends, talk on their cell phones, and inherently don't pay attention to the order taking, instead of people who ensure that orders are correct and that the employees provide good customer service. Avoid this place like the plague unless you want wrong orders with a side of valley girl attitude.

We usually have no problems with this store, but lately it's been awful. On several occasions we've gotten home with missing donuts from our dozen donuts box and on 2 separate visits I've mobile ordered frozen coffees and paid for them, when I got there I was told the machine was broken and had to substitute with iced coffee. I realize they may be working on a limited menu, but change the online menu if that's the case. You are charging people for the higher priced item and giving them a cheaper drink. Yesterday we mobile ordered wake up wraps and coffee, the wraps were ice cold and only had about a quarter piece of sausage on them. Today I mobile ordered 2 wake up wraps and coffee, when I got there they tried to charge me for my order even though I had already paid on the app. They gave me my drink and missed the wraps. After sitting for 5 mins at the window, with the girl atvthe window just sitting there staring into my car the whole time, I was told to pull around front, another 5 min wait. I got my food, hot this time, but there was paper inside BOTH wraps. Complete carelessness. There's no number on the receipt to call the store and I was already too far away to go back. I will be emailing the corporate office and this Dunkin has lost our business. Pictures attached.