Arby's

The brisket is GREEN and the cheese is crusty! I went through the drive thru only to turn around & go back inside. When I opened the box & asked the young lady behind the counter if she would eat that sandwich she had a look of complete disgust & replied NO, I don't blame you for wanting your money back. The assistant manager refunded my money for the sandwich only, no refund for the yucky fries. Good job.. another one bites the dust! That gross food is not the only reason I will never go back. The facility is very dirty as well as the assistant manager that refunded my money. Personal hygiene needs to be a requirement!

When I ordered my families dinner I was told my total was $39+change. I forgot to order cups of cheddar so I added them when I got to the window. I was then told my total was $46+change?!?! It costs $7 for 3- 2oz cups of cheese sauce??? I asked her why and she tells.me she read me the wrong orders total but mine was in $46. Upon looking at my receipt, I was not only charged for the cheese but was also charged for extra fries and an extra drink. I didn't receive the extra food or drink I paid for but found 3 slider sandwiches I didn't order. I didn't want to complain about the extra I was charged cuz I ended up with different food but I don't appreciate being lied to because you're too lazy to change your mistake! I got a Reuben, which is my favorite sandwich, and for the first time EVER the meat had fat on it. I'm not exaggerating when I say there was just as much fat, on my sandwich, as there was meat. It was not pleasant and the worst Reuben I've ever had.