Innovation

Sorry guys, i wanted to like the food but had a hard time doing so, buffet style, hot food was cold and dried out cuz it was sitting to long. We asked the waiter to make fresh fish for us and it took 25mns. So of course we filled up on cold salads. When the baked fish came out it was excellent. $18.00 is a bit pricey for a Friday buffet. I loved that it was quite. Maybe go back to menu choices like it used to be.

This place has gotten much better in the past year, I often go there for lunch and have quite an enjoyable meal. One of the waitresses is pretty terrible and usually messes up the order if you make any customization, however the food is great and most of the time it is a pleasant experience. Decent lunch buffet option and great burgers and pasta. Overall- I would say these other reviews are outdated. This restaurant is modern, fresh food, and decent service 90% of the time. Not amazing, but solid choice for a meal

Took forever to be seated. I'm pretty sure the poor waitress was hostess and possibly room service all by herself. The Mac and cheese was good but the temp was so high I burnt myself. I also had the "must try" black rum bacon jack burger was a huge let down. It tasted like a BBQ bacon burger, nothing special. The sauce didn't taste of rum, the cheese was too mild to stand out from the sauce, the best part about it was the thick cut bacon. The food was edible and close, not worth the price or wait time.

One, you may want to contact Open Table because they have brunch at $18.95 per person, not $34.95 per person. I almost fainted at the sticker shock, especially when I was told I had to pay in advance including an 18% gratuity. Two, I just gave you a one-star rating on Open Table. For the price, the service was shockingly bad. When we arrived, I tried to check in at what appeared to be the hostess station. She (snottily) directed us to the hotel front desk where we had to pay IN ADVANCE including the 18% gratuity for a buffet. We saw "our server" twice who didn't bother to even introduce herself or say welcome. She just asked, "What do you want to drink?" Despite it being Mother's Day and a children's menu, there was no milk according to the server and no root beer. She also didn't make any suggestions, like maybe the mimosas that we saw other tables enjoying later. When she brought our drink order (sodas, coffee) much of my coffee was on the saucer and not in the cup. Later I flagged down a manager (I think, he never introduced himself) about the milk and he did find some for my daughter. However, "our server" never returned and I had to wave down another server to get refills. She was handing out something but we'll never know what it was. Oh, you served crab legs, but we were told you didn't have enough seafood forks for everyone and you had nothing to crack open the crab legs. Perfectly good crab was being thrown away because you don't know what you're doing. You may think it was because you were crowded, but half the tables were empty (should've been a warning). Our little group of five was seated at a table for ten. What a mistake. If it had just been my wife and me, I would've demanded a refund of the 18% gratuity. Your "award winning" brunch must've been a participation award. I will strongly recommend against anyone ever eating here.

We went to Innovation for the Easter Buffet. we had a reservation for 12 Noon. There was one woman at a podium with the Buffett sign advertising the Easter event. As the crowd grew the doorway was blocked by families gathering. They had no staff upfront to reign the crowd in. After some confusion we checked in with the podium woman. She said you would be called to be taken to pay and seated. We waited and waited and then some. After some apologies we were taken at 12:45. Once seated we had a gal take drink orders but not explain the system. After asking the setup we were pretty much told to go for it! The Buffett was beautifully displayed. Breakfast and luncheon menu provided. The cold vegetables in one area were healthy. The seafood included boiled shrimp, smoked salmon, and crab legs all delicious. The rib roast was made to order and ham looked wonderful. The warm food selections sautéed mixed veggies, a green bean mix and some dishes I myself did not recognize.(a sign would be helpful) After all that, the dessert menu was lacking. Apparently the cherry cheesecake is a hit because after seeing people come with this dessert, I ventured out to get a piece but it was not to be. Most of all, the servers were wonderful! Very friendly and hard working. Appreciated them all being there on a Glorious Easter Day! Thanks so much!

We came late seating for a mother's day brunch, the credit card system was running slow, soda was flat, coffee was cold. We had a late seating, and when we got there, they were running out of food for my party. I think our reservations were probably too late, that is why the quality wasn't the best. We been there on other Sundays, and it was great. This time it was below O.K