Burger King

The food seems to be cold no matter what time of day you go. If you pull up they have no issue with immediately taking your order... Don't think for a second you are going anywhere quickly though following that... You will proceed to sit at the drive through window for... Well close to forever... Just waiting for that cold, sat too long... but at least the bun is soft-ish.. burger or chicken sandwich. It's such a disappointment. I really enjoy BK, but this location has to step up their game. I mean at least it's edible enough to where to kids don't care! The staff is always friendly... But you can tell that they are all so overworked and just need a break.

#BurgerKing how do you allow this location in Watertown, CT 06795 to operate this way? Absolutely HORRENDOUS. On Mon. 12/6/2021 shortly after 4pm (review your security camera footage for validation) NO MASKS BEING WORN IN KITCHEN OR FOOD LINE! 0 employees working & handling food as well as customer facing had masks on. None. Further, only 2 of the 5 working and handling food had on gloves. (I know this due to the girls showing off their Freddie Krueger nails over the fry bin.) Speaking of the 2 girls working the fries, both should have had their hair tied back or up in a net. One girl (white girl) had hair down to her knees. In a COVID world this is all disgusting & unacceptable all while they're yelling, shouting & joking around unprofessionally. Besides the above, the location is DISGUSTING from outside to inside. Why anyone would attempt to eat here no one knows. If COVID was a fast food restaurant, it would be this Burger King. PS: I wouldn't serve this food to my dog.

Worst Burger King ever. Order is never right, don’t give straws with drinks, food stale and cold. The menu sifn is like collapsing in. There’s a giant pothole in their drive thru that you can’t avoid. The employees all stand around and talk to each other while you wait ten minutes for your fast food.

Used my app to order before we arrived for eat in, checked in at the front counter where I was told they were working on our order so we sat down and waited 20 minutes later I went back up to the counter as many customers had been served after we had been seated only to finally get our food because they forgot about us and the food was cold. Only upside was that once I reported this thru the app my money was refunded. Most likely won't visit this location for awhile.

Update: I have never seen a more dysfunctional restaurant. The signs at the drive thru are falling down. The restaurant takes orders through the app, only to tell you there isn't any food. I ordered an impossible whopper, French fries, and a milkshake. My delivery driver had to call me to inform me they are out of everything. EVERYTHING. How can a store function like this? I enjoy burger King but this franchisee is the biggest disaster I have ever seen. I'm not really sure that I've ever had an entirely smooth process at any burger king. This time, I ordered on the app to expedite the process. I got to the drive thru and they informed me they were all out of every kind of chicken, French fries, and milkshakes. They replaced the French fries with onion rings (which I suppose would have been good if I ate onion rings) but it still took me 15 minutes to get through the drive thru when there was only two cars ahead of me. They're very nice employees but I don't really understand how you can be out of half your menu.

I don't know how but this place has continued to get worse over the years. Simple things like add ketchup is to much for them to handle. Large amounts of items constantly missing from the menu. Incorrectly filling drink orders. The menu in the drive through is mess. It has collapsed into it self deals are taped over other parts. Marker was used to alter prices. Sections are missing. I only have ever gone here as a last resort and now I think I just need to no eat the. Eat here. Avoid at all cost I have become I'll from eating here more then once.