Tim Hortons

I went to Tim Hortons and when I got to the window to order they asked me to wait which was completely fine I waited then placed my order after 20 minutes got up to the window and instead of her taking my money she continued to take others orders and kept touching my food with her bare hands. And kept touching the top of my muffin no gloves and kept moving it around until she finally put it in the bag. She kept opening my bags that had my food and just sticking her hand in it and I don’t even know why. She never opened the window to take my money she continued to just take press after 5 mins waiting to get my food at the window and just pay for it and after watching her touch her face nose eyes then my food I decided I was so disgusted I just left. Never got my food thankfully I never paid so I didn’t lose my money but it was a horrible experience and the girl with the septum ring In her nose was very unprofessional and unsanitary. I do not recommend this place at all!

Wanted a dozen donuts to take to the grandkids. Person taking the order didn't want to finish over the drive-thru and said the girl at the register would finish the order. When we got to the register. The girl had part of our order and had filled the rest of the box with whatever she felt like. Asked if it was ok. Said it was all she could do as they were busy. Nasty looking donuts kids wouldn't touch. What were we supposed to say. We were not happy. All customers should be treated with the same respect. My husband said if he was the manager he would've fired her.

Didn’t realize that a drive thru was suppose to take 30 mins to get an iced coffee with 1 car ahead of me. And the women with the tattoos didn’t even say hi or anything to me. Literally gave me my coffee no eye contact no nothing. Maybe you guys need a course in some customer service. 4:00pm on 2/11/22

My bf just brought home these donuts for me. This has got to be the worse way to package donuts. I have always loved Tim Horton’s donuts, but not when i get it looking like this with the icing melted off on the bags. This looks so disgusting that it looks like they don’t even take care of their products to make sure that it gets home as if it was coming out of the oven. I feel that the shop is too cheap to order boxes for donuts. Just looking at these donuts, makes me sick. Makes me feel like they pulled these out of the trash can to sell.