Caribou Coffee
3700 University Avenue, 50701 - Waterloo
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248
Google reviews
Horrible! Customer service was just as bad as the coffee ☕️,. Look I'm from Minnesota and I love Caribou ❤️. I don't appreciate when you mess my order up and demand a refund because I paid cash and tell cashier tells me you can not refund me be cause the manager is not there today.. Shame on you Caribou in waterloo own by Hyvee on east university Ave.....
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HOURS ARE NOT LISTED CORRECTLY this store closes at 7 their own app is incorrect. I have never had any issues at this location. This is Corporates fault.....
Google
I always love the coffee, the food is always disappointing unless you can get yourself to a true coffee & bagels location
Google
Great coffee. Try the Caramel Highrise with an extra shot. That really is a good coffee.
Google
Excellent coffee! Very friendly atmosphere and nice barista🙂
Google
Caribou never disappoints.
Campfire mocha is delicious!
Google
Every time I go to this location the drink is not even "blended" like it should be.. there's no topping at all and the whip cream they put on top is pretty watered down to put it nicely. The staff is rude and always have a very poor attitude towards customers. I'm an agm of a hotel actually so being a manager myself i would definitely be looking for staff replacements. I go to caribou everyday atleast once and I'll drive all the way to the cedar falls location just to get a better quality of product as well as exceptional customer service.
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It was really busy. Clean and good staff.
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