Panera Bread

I had a great experience today. After inadvertently ordering a spicy chicken sandwich instead of a turkey sandwich for a work order, I frantically asked if I could switch and pay for the mix up. The manager took care of everything without charging me extra. I will definitely be back. Excellent customer service!

Ordered a dozen bagels a large coffee and a cinnamon latte for pickup this morning. When it was ready, I went in to pick it up. There was only on of the drinks on the shelf with the bagels. I didn't know that I had to get my own coffee. This is all fine but there was nobody at the counter and the two girls making sandwiches ignored me like I was a ghost. Not even a simple "hi somebody will be with you in one minute", that would suffice for me. No eye contact, no acknowledgment, nothing. When the lady that was working the register returned I asked her if they still had to make the cinnamon latte, I thought that maybe they made them fresh when you came to pick it up. She asked the girls in the back if they made it and with a very, very snotty tone, one girl said I put it on the shelf and rolled her eyes. Very disappointed with the lack of customer service and the disrespect shown to the lady working the counter from another one of her coworkers. Probably won't be back

I had a 1/2 sandwich Turkey Avocado with bacon with a cup of Chicken soup. What a disappointment for $11.85 Sandwich: One piece of bacon with an inedible string in it ... never had bacon like that, Turkey was one piece folded in half on one side of the sandwich ... had to unfold it to it to the thin 1/8" of meat (really), strings in a couple pieces of lettuce/leafy greens, Soup : 3/4 of the cup was broth, about four pieces of chicken and noodles were hardly there and 5 carrot chunks - nothing else - no celery. Flavors good in sandwich and soup )a bit salty though) Drive through order. Still hungry - I don't drink broth. Don't go here.