Roti

I will try to keep this review short... I placed a group order last week; however had issues with the online platform. The group link would not work. For the sake of time I went ahead and gathered each individual order and placed them myself. After I submitted the order, I broke each individual order out with names into a spreadsheet to assist store lead with labeling and to ensure that all orders were correct. I spoke with him on Friday, sent him and email per his request with all the details, asked for utensils and to ensure all names were on each item. Spoke with him again on Monday to make sure he had order and was ready to go for this Wednesday. Conversation had me a little insecure that it would not go well. Spoke with him again on Wednesday, the day of the order. Needless to say the order was 45mins. late, no utensils and a couple wrong items/ingredients. I was very disappointed. So why the 4 stars? Spoke with Melinda who quickly put me in contact with Team Lead Chris Terrazas at another location. They were very professional and apologetic. He rectified the situation and offered us free lunch to recoup relationship. So, sometimes mistakes will be made, but give a chance to correct. Thanks Melinda and Chris and 1629 K St. NW catering team for stepping in to make a bad experience better. Again apologies for long review. Will provide and update on next visit.

I have been going to this location at 1629 K St since they reopened after quarantine. Every-time I walk in Nika always greets me with a welcome and a smile. I’m not sure if she is aware but moments like that make a lasting impression on people. Roti, you have an amazing team member and I hope she gets the recognition that she deserves

This is an excellent lunch choice and provides healthy options that are just delicious. I went with the classic pita with chicken and added in enough other items that it was just fantastic. I have always been impressed with the quality of the food, the friendliness of the staff and the comfortable atmosphere of the restaurant. I have appointments in this area monthly and Roti is always on my list of great choices for lunch. I will be back and I can recommend it highly.