Norwood Grille

I don't think this place deserves 1 star but I had to leave one. The service is horrendous! Waitress took close to 15 mins to come to our table. Meanwhile, another table came after ours, and their server put their place setting out and took their order. We ordered immediately, then waited 40 mins for the food to come! At that point my family and I, left money for the juice and coffee and left. Also, the place was a mess, tables dirty. We'll never go back there again.

lipstick on my coffee mug , gross. Topped off with less than pleasant service . If you wanted to press your lips upon someone else's pastey mouth flapper this is the place to go....... If not stay clear or do a thorough mug inspection!!!!! What made this experience worse for me was when I had brought it to the waitresses attention she just grabbed the cup walked away placed another one down and walked away. Obviously they don't care. I can only imagine how the food is prepped and prepared. Ew

Nasty nasty nasty. I can honestly say this was the dirtiest restaurant with the worst service and most disgusting food I have ever experienced. The place is filthy and food was terrible!!!! Soggy bread, order was wrong which isn't surprising because the waitresses eyes glazed over when ordering and she wrote nothing down. The coffee tastes like sewer water and the ketchup bottles are anxient (see pic). The owners should be ashamed of themselves!!!! I am offended as a patron.

# Violation 14 Food-contact surfaces: cleaned & sanitized Inspector Comments The slicer had an accumulation of food and debris. The food contact surfaces of equipment must be clean to sight and touch. 14 Food-contact surfaces: cleaned & sanitized Inspector Comments The sanitizer at the dishwasher was empty. Replaced on site. 20 Proper cold holding temperatures Inspector Comments Unit across from the grill needs to be serviced. Items were not holding temperature; disposal done. Until serviced, no PHF can be stored inside. 36 Insects, rodents & animals not present; no unauthorized persons Inspector Comments A screen door is needed at the back entrance of the restaurant to minimize pest entry. 47 Non-food contact surfaces clean Inspector Comments The vent hood has a build up of debris above the grill line The staff in the great words of Johnny Xynellis needs to "chaulk it up" and get rid of the flies as described in health inspectors reports.... NORWOOD GRILL 1325 POST ROAD WARWICK, RI 02888 Facility Type: Seats - Less than 50 Facility Status: Expired Inspection Date: 03/19/2013 # Violation 1 Certified manager as required; compliance with Code or correct responses. Inspector Comments The establishment does not employ a full-time, on site manager certified in food safety. Each food establishment where potentially hazardous foods are prepared shall employ at least one (1) full-time , onsite manager certified in food safety who is at least eighteen (18) years of age. 13 Food separated & protected Inspector Comments Some chicken above RTE food in a fridge. 31 Proper cooling methods used; adequate equipment for temperature control Inspector Comments Pizza unit, which was not yet used today, was temped at 43 degrees. Unit must be looked at to ensure proper function. 36 Insects, rodents & animals not present; no unauthorized persons Inspector Comments Small fly issue in the warewashing area. Must be aggressively treated. 45 Food & non-food contact surfaces cleanable, properly designed, constructed & used Inspector Comments Large pot heavily pitted. May be used to transfer used oil, but may no longer be used for food preparation. 47 Non-food contact surfaces clean Inspector Comments Areas around the kitchen, including the vent hoods are not clean to sight. 50 Sewage & waste water properly disposed Inspector Comments 3 bay sink dripping from the drain pipe. 53 Physical facilities installed, maintained & clean Inspector Comments Unnecessary items in the kitchen must be removed Inspector Comments Small flies throughout the dishwashing area. Location must treat issue