Burger King

I am very displeased with this Burger King the employees made me feel very unwelcomed the cashier left the register to do something in the back there was a line after waiting and still not getting served I left but have gone there before the employees are unfriendly cashier should not have to fill orders leaving customers at register and sometimes not even saying I will be right with you. they over do on the ketup and mustard and soda is nasty this place could use better management leadership and more people skill training

Taking a star from my previous review. Hoping to add it back, though we probably won't go back for a while. We've been coming to this location for years. The food is what it is, decent fast food. My children love the playground, though in the current crisis they haven't been able to visit it for a long while. Last time I went, I was picking up a late night snack about an hour before closing. They had me pull up to wait for my order, which is not a problem. What was a problem was when the guy that brought me my food took the opportunity to call me sweetheart and politely tell me not to come back. The interaction with my order had been minimal and standard, I ordered my food quickly, the woman who took my order and money was polite, I wished her a good day. There was no reason for the man to single me out in particular, I think he would have said it to anyone who he was delivering food to. We haven't been back for three weeks, though we used to average once a week. My mom decided to surprise my kids with lunch today, knowing it was one of our favorite spots. They completely missed my food, and she ended up having an argument over it - my mom is incredibly nice and hates conflict. Not cool. I'm hoping they didn't charge her for what she didn't get. Assuming so, the worst thing was that they burned my kid's bun, making the burger inedible. It was a kid's meal, who would think a little kid wouldn't notice a charred black bun? She went from very happy to finally get the meal she missed to upset that she couldn't eat it. We will go back, they have had good service for too many years to give up on them entirely. But, probably not any time soon.

Burger King on Russell is awesome they are friendly courteous And their food is hot. When I go somewhere to eat I expect my food to be hot not cold I think people in general would rather have a hot meal then get cold food When you pay Your hard earn money. And I am not saying this about the one own Russell they are others I am not going to Mention.