Starbucks

The service is extremely extremely extremely SLOWWWW. I been in the drive thru for over 20 minutes, about to be 30 minutes actually next time I’ll have to go in sadly. Because that is just a crazy amount of time to be wasting waiting and wasting expensive gas. I feel so much anxiety being trapped in this drive thru line. I just want to mention they use to be great. But I don’t know what happened now they are horrible.I will not be coming back here. Ever. There are other options. I spent almost 4 dollars on a cup of ice that tastes really bad

I ordered a grande matcha latte but only got like half a cup. I personally ordered jt extra hot because knew it was being delivered to me from jsut a few minutes away. When I got it, it was practically cold. On top of it being cold and barely even filled, it didn’t taste very good. Idk what I even paid for really.

Great location overall. Staff is super friendly and quick and they yell out names instead of just placing the drink in the pick up box. Keep in mind, during rush time (esp Sat and Sun morning) I would order using the app at least 30 minutes before arrival. It gets super busy and you can tell the staff is constantly making drinks. The queue gets quite large. The app may estimate 12 mins but it generally takes 30 mins. This is fine and out of everyone's control.

This place used to be so good I honestly don’t understand what happened in the last couple months. I kick myself every single time I go to this location knowing that I’m going to have issues. Whether it be the wrong order or extreme attitude at the drive-through window. I went through this morning and asked for a brown sugar shaken espresso and was handed literally a cup of milk. I also asked for light ice (because usually there’s so much ice in there it’s hard to drink) but got two ice cubes instead, so I guess they’re taking people literally. When I asked the blonde girl at the window if this was the correct order because it was pretty light she responded with “it wouldn’t be brown if there wasn’t espresso in it.” And then slammed the window in my face. Glad I just paid $6 for a cup of oatmilk. Not to mention this place also can’t take any criticism, there’s been a couple times where I’ve called and the manager has the nastiest attitude. If you have the time, drive down to the one Patriots Place- MUCH better.