Chipotle Mexican Grill

After few time here,very disappointing No 🥑 somtimes Only cash today and no tortillas I ordered with the moible apps And i have no idea why they dont make it right away in the front and have to make it in the back. There is no line And it takes really slow Everything just dont make sense Bad experience ----- Bowl so good With guacamole And cheese

For management/franchise owner: I stopped by around 1:45-1:50pm 8/10/2021 if you can find the Latina girl with glasses who helped me....HORRIBLE CUSTOMER EXPERIENCE. I am going to say this without profanity as I want this post to stay up to show what a waste of existence this restaurant really is. My order was routed through the Chipotle app to a near by Chipotle and essentially I went to the wrong one. That was my fault, yes. I am only allowed 40 min for lunch, and the staff was unwilling to make this right for me, a loyal, or rather a now ex-loyal customer. I personally work customer service so I know that it would be more of a benefit to help me out this one time rather than nickle and dime their customer for an honest mistake. The day this restaurant is struggling and shuts down due to being driven out of business by a new competitor please remember, you lost one paying customer today who has spent God knows how much money at this place. I will also be making sure none of my friends and family ever go to this restaurant. I hope the burrito bowl that cost your company $2 or less to make was worth it. UPDATE 7/5/2022: This is a message to the owners/managers of this franchise/location, GET A NEW ICE MACHINE. I am probably saying what every employee who works there is thinking! They do not even cost that much money, are you serious? DAILY, and I mean DAILY, their machine is out of ice and people are getting warm drinks. There is no warning on the door, and no warning online. I go here for two reasons only, its cheap and relatively "healthy". That is it. After months of dealing with this I thought I would leave a review. I can only imaging how the employees have been treated because of this. That should be unacceptable to the manager/owner of this establishment.