Boudin

I had a bad experience. It was Sunday. Easy to give order in 5-6 mins. Then I got my number plate then found a clear table to sit. My check timed as 02.53. Ordered just a clam chowder and 1 pizza. My order has arrived at the 48th minute after I paid and ordered. That’s unbelievable in a fast food restaurant. I don’t wanna say smth about the food. Clam chowder has nothing special and not original! Pizza is OK !

I have always loved Boudin clam chowder bowls! The sourdough is crunchy on the outside and fluffy and chewy on the inside. The staff is always friendly and the service was pretty fast, considering how busy they were. I'm a little sad they run our of the bread in shapes often. Last time I got a kiss meal and was expecting a fish- shaped bread, but got 2 slices on bread instead. I was just a little disappointed. The computer ordering system is also convenient, when it works, but I couldn't pay with my gift card.

I attempted an order online, pickup in-store order. The estimate pickup time was 15 minutes, easy breezey. The line for pickup was 10+ deep. The order took 45+ minutes. During my wait time, I saw them not include 2 bread bowls on separate orders, and croutons in yet another. Not only is the wait crazy, but the orders aren’t even correct! The server has snot drip from his unmasked face, which almost made me walk out. I won’t be returning to this Boudin!

Ordered online for a 10am pickup but when I got to the restaurant there was a note on the door saying they'd open at 11:30 for "better customer service." How about updating the hours on your site or calling your customers with an update or answering the phone when I called? I showed up at 11:30 and they still weren't open! Once inside there were no apologies or explanations. I used to like eating there.

Very unhappy with this place. There was literally just ONE employee there that we saw the whole time. The poor guy was doing everything from serving food, dealing with customers and bussing tables. That being said, it was hard to find a clean table as people leave their finished plates on the tables to be picked up. We found a table but had to remove plates from it, then had to clean it ourselves with a rag and spray bottle we saw sitting by the drink area. We would have used napkins.... but there were NO napkins anywhere. you get one little napkin per plate once your food finally arrives. I've never experienced a food establishment with no napkins out! Food took about 40 mins to get to us. The waiter forgot our drinks, and that took another 20 to get to us after asking twice. It was understandable though as the poor waiter was extremely overworked and definitely overwhelmed by the mess and backup. The registers were unattended and you had to order yourself, which isn't a problem.... just unfortunate to not have anyone to ask something as simple as where are the napkins except the one guy dealing with 400 other things, and that comes out on occasion to bring people their food. I wouldn't go back. I'd honestly even feel like a burden going back adding customers and stress to the one person working the whole restaurant if that's how it is every day.