Baskin-robbins
3510 Crain Hwy, 20603 - Waldorf
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Google reviews
Went to order some ice cream. The lady taking our order was very impatient and just asked “is that all, is that all” every 5 seconds. After we figured out our order she so rudely didn’t tell us our total and said “just pull up”. Please teach these people some customer service. Highly disappointed and won’t return.
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Oh so good! Now days they have so few Ice Cream Parlors. Thankfully this one is near to where I live. I do visit often, especially in the summer. They have so many different flavors. My favorite is berry berry strawberry & chocolate chip. A nice added feature is the donuts, coffee, food menu & a gas station. All in one. You can't beat that. Super efficient.
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Okay let me tell you..... Service is poor... Attitude City. Out of 5 orders 3 were wrong... and the continue to make them wrong 2 times over. By time the got it right my ice cream was so soft that it was dripping before it came out the window .. talk about frustrated.... The excuse was it's because they have to keep opening and closing the freezer window.... WHAT! I ended up giving mine back and getting a refund. 20 minutes of frustration for what should have been a fun experience with the kids.🤦🏽♀️
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If you forget to tell them to make the milkshake thick then you’ll be sipping on basically flavored milk smh. Even when I do say “more thick” they still make it milky sometimes :(
Google
This is one of those times they need to have better service. We pulled up and a person came over the intercom to talk about the deal and nothing else as we sat there for several minutes. We went to the window. No one was in there and wasted my time. If they we closed or closing they should have said something.
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servers have no customer service skill and never get your order correct. Take your drive thru order away from the register and by the time you get to the window the forget half your order and are rude to the customer. I will never give them my business again.
Google
How the hell the lady tell me they don't sell Carmel brownie sundaes only one in the world i.have ever been to that doesn't and very smart mouth
Google
Food is garbage and this company closes its doors before close time countless times.
Google
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