Honolulu Cookie Company

In addition to coffee, they have great açaí bowls here as well. You can choose among a variety of options or create what you want in your bowl to make it uniquely your own. They have a good amount of outdoor seating, free wifi, and genuine service with aloha, a nice change from the bigger corporate coffee companies! Easy walking access from the nearby large resort hotels. Note that they have different hours than the rest of the mall.

Wanted to buy a few boxes as souvenirs. Staff were polite, but when we asked about getting a second bag, just to hold the cookies separately, we were denied. They stuffed 5 boxes in one SMALL bag, when it would have been more appropriate to put them in 2 small bags or 1 big bag. The bag ended up being distorted from over stuffing. Poor customer service on their part. I initially thought twice about buying more for ourselves but changed my mind. Not sure if this is standard service across all Honolulu cookie company shops, or just this one. Update: I contacted customer service who not only apologized and sent me a more appropriate bag size accordingly, but they also sent me some cookies. I've since changed my review to 4 stars, minus 1 for the original issue. Overall, the cookies are delicious, the presentation is fancy, but their customer service could have been better initially. This is a company that's half taste, and half experience/quality.