Fazoli's

Gotta love that Tuesday/Thursday special! Fettuccine Alfredo was delicious and I always enjoy the breadsticks. Wings were too spicy for me to try but my husband and kids loved them! Next time I'll order chicken on my pasta so it breaks up smooth noodle/sauce texture. Tea is delicious and this location has plenty of room to dine.

Unfortunately, this was not a great experience for us. We normally love Fazoli’s but this location was not well organized. The staff were very confused and disorganized. They seemed short staffed and overwhelmed by the volume of drive through and online orders which caused them to neglect the dine in customers. After placing our order, we waited close to 20 minutes and realized many tables after us had already received their food. After going up to check on the status, it was obvious that they forgot about it. While waiting up at the counter, 3 other guests had to receive refunds for missing/incorrect items on their orders. Once they confirmed my order, I sat back down to wait again. After awhile I had to go up to check again. At first, they thought they were out of lasagna that I ordered but then suddenly found some. After getting 2 of the 4 meals, some of us could start to eat. However we were still missing the two orders of pizza slices. Back up again and they said it was cooking and they bring it out. Another trip up later they gave me one order and said the other last order was on its way. After that order had already been eaten, I went up to get a refund. They still had not even started to cook the last order for us. Each time I went up to check, I was meet with either indifference or pure confusion. The food we did get was good, but not worth the hassle of the experience. I think I’ll stick to the other location nearby.

My boyfriend wanted to eat here as years ago he said it was great NOT SO NOW! Girl taking our order acted as if she wanted to have her teeth pulled rather than take our order. When she brought the order to our table she litterly threw the food on the table, said nothing and started to walk away. I said I'm missing my salad, she walked away and returned and threw the takeout salad onto the table. SERVICE SUCKS! I don't care for pasta so I had ordered the wings which were OK but $7.00 for 5 very small wings is a bit much. I rarely rate anything but I have never been to a more unfriendly place. Needless to say I will not be eating here again. I don't know how they stay in business. Absolutely the worst place I have ever eaten. If I had read some of these reviews I never would have gone.

Went in to purchase some food for my daughter and no one was helping at the front. Waited a little bit and then someone came up and said everyone needed to get out of the store immediately. Not sure what was going on but thankful they said something. Still, no one coming to help me or even acknowledge me was very upsetting. Maybe a future visit will be better but honestly not wanting to try again based on the lack of acknowledgement.