Dunkin'
504 21st St, 32960 - Vero Beach
Recommended by Sluurpy:
2021
#182 of 266 restaurants in Vero Beach
Updated on
Fast Food
Cafe
Sluurpy Quality Index
PROPRIETARY
Popularity
100/100
Quality
54/100
Data Completeness
56/100
Verified Dish
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📷 Photos (11+)
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Photo 1 / 11
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Google Reviews
260
Google reviews
RUDE! I waited for a curbside order for over 20 minutes. Meanwhile watched at least 10 people walk in and out with their orders. Giving them the benefit of the doubt I though maybe the order didn’t go through on their end. I did not want to go inside because I had two sick children in the car with me, but they would not answer the phones either. Unable to contact them I ended up having to go inside. The employee told me they did not have what I ordered. Why did they not come out and tell me this? His response was that he was too busy with other customers who were more important since they came into the store. My order was quite literally In their system before people who came in and waited in line for their orders. This guy obviously doesn’t understand how mobile ordering works. On top of it all, he was rude and condescending with how he spoke to me. I ended up leaving without any of the food or drinks I paid for and two very upset and sick children. I understand being stressed and busy, but he could have handled the situation way better. Totally unacceptable.
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Google
This used to be my go to every morning and afternoon for iced coffee, used to get my coffee right now with the new management it's horrible, I always get Splenda in my coffee, the past 3 times I've received my iced coffee was horrible, tasted like regular hot coffee(warm) and from what I could tell no Splenda and used to get my refill for 1.59 which is half price of the regular now I get charged 2.66 for a refill so basically 60 cents off for a refill which is ridiculous. They've always been understaffed but the old staff at least got my coffee right. Used to be greeted with a smile unfortunately that doesn't happen now. I hope they fix these issues if not I'll be going elsewhere for my coffee.
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Google
This used to be the best Dunkin in town. Staff was friendly and they got stuff out quick. Now the ladies are gone, and this bigger gentleman with a manbun just cusses up a storm, throws things around and looks like he hates life. Probably won't be coming back to this location just due to how uncomfortable I feel getting a coffee
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Google
As an avid Dunkin Rewards App using customer and I honestly think this is one of the worst Dunkin's on the Treasure Coast. My coffee always tastes like water and I'm always disappointed. Not that it matters too much, but it's the only one that doesn't care about presentation. I haven't one time got an iced coffee with whipped cream from them from the holiday menu that didn't have some kind of chocolate caramel or cinnamon sugar sprinkle on the top and that's my favorite part 😩😩😩. I won't be coming to this location again. After the fifth time I'm giving the benefit of the doubt I have to go somewhere else now.
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Google
8:30am in the morning, I called and ordered 5 joes of coffee, it was busy, they even told me it was going to be a minute but the quickly got in me and out of there. Thank you ladies! Your hard work does get noticed
Google
I was poorly attended, the hot chocolate and the two cappuccinos I ordered were very watery. Impossible to drink! Only the espresso was good!
Google
Great service. Way better than the one with the drive-thru over on US1 and 4th Street.
Google
My sister lives down the street and when I visit I usually stop here. Nothing super special but the drinks are good and its quick.
Google
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