Mcdonald's

If I could give a zero star I would. I am a new DoorDash driver and I had to pick up an order with 3 drinks. I was told to pull around for the drinks and proceeded to wait 10-15 minutes (the store was not busy at all) before calling. (I used to work at a McDonalds so I thought maybe the frappe machine needed a bag changed.) I then called and the girl and told her I was waiting almost 15 minutes. She acted completely unaware of the DoorDash order and told me to call DoorDash because it is through them even though they already had the order in their system. When I went in for the order it was sitting behind the counter completely ready where she could have seen the order. Come on McDonalds. Once again, zero stars if I could.

Stopped in here for a quick bite to eat on our way to Columbia City Indiana. Mind you had already been in the car for 2 hours coming from home. They make you use a kiosk to order. Only 1 of the 4 they have work. Never having used one before, it took some time. Finally got our food ordered. We get our food and it's wrong. Go up to the counter and ask for the manager. Apparently I should have asked for help with the kiosk because that's all she would say. Now if you can help people order why not just have a person taking orders at the counter?? Then I show her the big mac. There was literally nothing between the top and middle bun. No sauce. No burger. No lettuce. Nothing. She asked me if it was under the middle bun. Like that makes it ok or something. So I asked her if she was ok with it being served like that or if she would eat it. Her response was "well I'm willing to fix it but not if you are going to have an attitude " now mind you I hadn't gotten an attitude YET. She never did answer my questions. Just kept telling me not to get an attitude while the whole time she had one. The lady waiting behind me came inside after going through the drive thru to get her food fixed and she got smart with her too. She really needs to find another line of work if that's how she is going to treat people. Her attitude is rather ridiculous. Other than that, the store was clean and so was the bathroom.

If I could I would give this place a -5 !!! I had been getting food from here since they opened it. I won't be any longer since the service and any respect they have for customers is at an all time low! Even though Wendy's next door isn't much better if you are stuck with a fast food choice you are better off at Wendy's!