Wendy's
2110 Bloomingdale Ave, 33596 - Valrico
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I had a piece of cardboard in my strawberry lemonade. I got fries that were literally burnt as you can see in the pictures below. I ordered over the intercom in which they got my order wrong I kindly asked the person at the register to correct it and then I was handed this as if this was edible. A total waste of money I called the store several times and could not get anyone to pick up so that’s my reason for leaving a review I wouldn’t recommend this location to anyone
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Google
If you’re a slow Wendy’s kitchen employee, then just admit it.
Don’t get mad at a customer for the lack of pace you have working back there.
This establishment needs new management that will stay on top of their employees and teach them customer service skills and fast pace
Google
Dirty and disgusting. We love wendys back home but this one needs help. There was water all over the floor. The staff were yelling at each other and we had to ask for a rag to clean off a table. We slipped all over the floor and it was a hazard. When we got food we had to get up 4 + times to ask them to correct it. The Asiago chicken had a plethora of pickles on it. Neither my burger or his chicken came with mayo. Fries were soupy and soggy at best. We asked for fresh ones and they were better but this location needs help and training. Please get someone out here to help them. Also maybe they should wear gloves while handling food?
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Google
There is NO customer service!! As you walk in, the manager ask if you are paying with card so you can use the kiosk. There was 3 cars in drive thru and no customers inside however they were behind in orders 😳 I placed my order and when I turned around the guy that was putting the food together was picking up the fries with his bare hands!! No gloves 🤦♀️ what a mess of a place!
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Google
Went to buy a medium chocolate frosty, and the worker at the window charged me 57 dollars. That would be fine if it was a simple mistake, but the worker was too nervous to say anything. I had to ask several times for my receipt, they were just going to let me drive off paying 57 dollars for a frosty. Manager was nice and gave me the frosty for free, but only knew how to refund me with cash, not card.
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Google
Food is good. Standard Wendy’s food. There is like chewing tobacco spit or something all over the drive thru speaker box? Been there months. I don’t blame the workers though. I wouldn’t clean it for what they pay.
Google
Placed a order for a number 2 on the menu in drive through line. Went to pay and price should have been under 9 dollars but was charge over 11 dollars. Told the attendant what it should cost and she said that was the price. Told her she needs to change the price on menu and she told me it's not my job and I dont get paid to worry about it. I paid and left and still had the wrong burger in the bag. Very poor attitude by this employee and the other employee that came over and told her the price was right. Will not be back again. Bye the way the young girl was black and had a real attitude towards me a senior white male.
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Google
This place always is super slow and the employees act like they don't care. The employees barely acknowledge you when you pull up to the window and act like it's a problem if you ask for hot fries. Compared to most Wendy's, this location needs work.
Google
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