Mr. Gatti's Pizza

The games are a little bit pricey, but that's really what you find when you go anywhere with games that are good. The variation is excellent. The establishment is clean, the staff is friendly and helpful. The bathrooms are big, and clean, and they even have thought of details like adding a stool at the sink for kids to wash their hands. The food is served buffet style so my kids who love pizza can get that, and I can eat salad for days if I wanted to. The price is moderate but fair, as far as buffets go. I really like the pay system they use here for games, eliminating tokens and tickets, and just loading points and keeping track of the remaining balance. Overall, a great place to bring the family. We'll be back fo sho!

My first impression was actually pretty good. They have a fairly nice atmosphere and layout, and the staff was very friendly and helpful upon arrival. It didn't take long for things to go downhill though. The pizza selection was minimal and the pizza was mediocre. Most of the fruits and vegetables on the salad bar were wilted and gross. Every detail was far from clean, especially the restroom, and plates were never once cleared from our table. It didn't take long for us to ditch the "buffet" and head for the games. The games were all at least a dollar each and several of them were malfunctioning. Twice we requested partial refunds for the games and one of those times it took about twenty minutes because they couldn't locate the manager. After reporting the malfunctions, nothing was done to deter other patrons from attempting to play the games. Since all if this took so long, my elderly mother who was in a booth in the restaurant area showed up and reported that she was feeling overly pressured by the staff to leave the booth. Since she was unable to carry everything from the booth, our drinks were thrown away and my jacket was left unattended. Someone did clear the booth and had to have seen my jacket, but rather than take it to lost and found or attempt to locate the owner, they just left it in the booth for someone to potentially steal. I did receive a replacement drink upon request, but it didn't really make any of the experience any better. Staff was mostly friendly towards me and my son for the most part, but they weren't exactly professional. By the time we were done spending the money we loaded onto our game card, we didn't even want to mess with the prize store. Pretty sad when a four year old doesn't even want to collect his winnings.