Whataburger

Visit 05/07/22 @ 9PM. None of the staff would even acknowledge people in the lobby to place an order. Ordered on the app ahead, couldn't pick up the food. Staff was too busy on a personal cell phone call to take orders. The quality of food was terrible. This place has gone so far down hill it's unbelievable. I won't be back. It's the closest whataburger to my house and so convenient... $30 of wasted money. The order was completely wrong. There were toppings missing that I paid extra for. The wrong size fries. Dipping sauce that I paid for were missing. When I finally got my food I left, I believe that my food would have been spat in if I questioned the staff. I could have gotten faster service, better customer service, and spent the same amount at a regular restaurant. The staff do not belong in any type of service industry or to be receiving a paycheck if they refuse to do their job.

Look I been coming here almost everyday for years. This crew that you have working at nights needs to broken up with a new team leader. Quality of food went down big time how do you give out a biscuit that the top half is hard as a rock. Then every 5 days all fryers are off so they don’t have to do anything. This place lost all my business

Went to get breakfast and realized it was slow and people were getting aggravated. Finally got to menu to order and realized it was a young lady working all by herself. She was so respectful and sweet. She went above and beyond what anyone else would do working by herself. Rock on Shelby 🤘🏻 🇺🇸🇺🇸 Thank you for the wonderful work ethic.