Clayton Longenecker
I’ve worked in sales and customer service related jobs for 20 years. The professionalism and customer service on display by the two young men I interacted with at this McDonalds this afternoon was absolutely fantastic! Elite level stuff. Very impressed. Great stuff guys!
Oswaldo leyva
This is the best McDonald's in Tucson. The staff watches over their backs to see if there are customers waiting to order not like the rest of the McDonald's restaurants where they never turn their backs to check if there is anybody waiting to buy food. Great bunch of guys in this place!
Leyla Gallegos
Everytime I visit this McDonalds on houghton road I always have the best Customer service. Daniel always is so sweet amd good with his customers! He goes out of his way to make everyone day better! Hes a great asset To this company. Excellent customer skills!
Mark Hay
While l make a point of NEVER 🤮 eating here, they always have the best iced tea.
J. Diezel
Jessie was great today. I had to get me a movie meal
Michael Hummer
I wanted to write review for this McDonald's in particular due to the fact their fries are always fresh. Not every McDonald's seems to operate this way but I can appreciate that every time I've come through the drive through and purchased fries they are not cold or old.
Dawn Kentz
Oh yum, tonight I ordered Carmel and chocolate sundaes, so good. Don't forget to download the app, you get points just by sitting in the drive thru ordering, seriously, the app adds them up and by the time you've paid and stuffed french fries in your mouth, they're on your app. They do expire, so check on that before you lose em. Free food, that's what I'm talking about! Oh and Again, ask for a side or two of the Big Mac Sauce- fries love it!
Mike Korchmaros
This is one of the best locations on the Eastside. I believe it is a training store. Every employee that I've interacted with was very polite and courteous. My order has never been messed up. And we've only been asked once to pull ahead and wait. All other times we get our food with very little waiting. I've been to many locations and this is the best. We drive an extra 3.5 miles, skipping 3 other closer locations, just because of their service, professionalism and speed. Would give 6 stars if I could.
Anfaney Gladwin
This place gave me the BEST experience I've ever had a fast food restaurant! When I was sitting down eating my meal, an employee came us to me and asked me if I needed anything. I had to do a double take. I almost forgot I was at a McDonald's. I felt like I was at a 5 star restaurant. Not even Chick-fil-A treats people that nice! The food came out fast and everything was fresh. I was blown away at how amazing the staff was! I've never had a more pleasurable experience!
Kristine Barrett
I drive out of my way to go to this store over the one closest to me on Broadway. They are much more likely to get all of my order and make it correctly. When I have been missing an item, they usually fix it without arguing about it first. When I have dined inside in the past (pre-pandemic,) the dining area, bathrooms and play place have always been pretty clean.
Bridget Acereto
I had my 1st experience using the new ordering kiosk at this McDonalds. I liked it. It was super easy to used, you can pick whatever you want, customize it to your liking and view your order before paying. Not that i dont like having to deal with the employees at this location(they are always super friendly)but sometimes its nice not having to expain youself.
Demetric Henry
The staff was kind and polite. We had a huge order and they got the order correct. The Manager knew which promotions they were going to get and which ones they were not getting. The Manager knows how to make some of the discontinued items(will charge you for the additional) and they taste like they should. If there was a 6th star I would give it. We found the McDonald's we will always go to.
Jessica Kennedy
As a busy family, I didn't have time to make breakfast and my 3 year old loves their hashbrowns. They always get our order right. Im in and out the drive thru in less than 1 minute usually. Very friendly and food hot and fresh. I enjoy the hot vanilla lattes.
Lisa Record
We had a Shamrick Shake and hot, crispy, salty delicious french fries. Yummy! They moved us around the uilding for my husbands special burger. That is why they lost a star. I hate pulling tonanother area to wait. It makes you feel like a secod class cirizen.
Matthew Nichols-Gutierrez
The was a massive bug in my nephews happy meal and the manage didnt even care
Carina Hill Escudero
It was great but the play zone was too cold, my daughter made new friends.
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