Mcdonald's

Alright, hear me out, I am a Diet Coke lover, and this McDonald’s was literally right down the road from my apartment. I would go there once a day at the very least, and so the staff definitely got to know me. They were my favorites! Despite them being short staffed (I mean what place isn’t), the crew managed to always greet me with a smile. Also, they would always have fresh chocolate chip cookies made for me when I ordered them- the BEST! Phenomenal customer service no matter what time of day I went!

Went through the drive through today for a McMuffin and was met with 3 of the friendliest and professional staff I have ever seen before in a fast food establishment (order taker, money taker, food giver). Also food was incredibly fast and fresh, which I don't usually expect for a McDonalds. Giving 5 stars due to the exceptional staff.

I stopped here Monday morning on the my way out of town and didn't get my debit card back. I froze it just in case and stopped here on my way back to Tucson today (Thursday). A young lady was cleaning tables and came up to offer help ordering. She had the best smile and a genuine personality. I told her the situation and gave her my id. When she came back with the card, she looked happier that they had it than I was! Her name is Faith and the 5 stars are for her. I train on excellent customer and interpersonal relations and Faith is one of the best examples I've seen at a McDonald's in a long time.

I must admit that as of recently the service here hasnt been its best, iv experienced multiple orders wrong or just plain out missing items. That being said i still must give them credit that they are always waiting and willing to accommodate you and or fix the mess up and to me personally that is what customer service is all about.

Unlike the McDonald's I had just been to, this McDonald's was very well organized. Ordered Sparkling Water, by gosh they had it. And it's cheaper than soda. Really excellent service at this place and the food was good. Such a difference only two miles away. This McDonald's usually has short lines due to the fast working employees. Must be good management.

Like the new order kiosks...could be cleaner. We went back in today October 22, 2019....a noticeable difference in cleanliness!!! This place was sparkling. Very impressed. This McDonalds is at an interstate exit and has a huge amount of business, so it is understandable how it must be a bit difficult to maintain. While we were there, about an hour, Brandy cleaned and cleaned and cleaned She must be the difference. Staff is nice, food is good.