Wendy's
4453 Hugh Howell Rd, 30084-4911 - Tucker
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Fast Food
Verified Dish
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Google reviews
Came here for breakfast back in July and had a wonderful experience especially after my last Wendy's experience on the north side. The customer service was quick and friendly; they made a small error and quickly fixed it accurately. The food was fresh and delicious so I had to share my thanks to the store and staff.
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Not bad for Wendy’s. Food was accurate and a good temperature. The cashier was nice and patient but we did have to pull forward and wait for our food. It was weird that they asked us to pull forward even tho no one was behind us.
Google
Corporate should fire the entire staff for the afternoon shifts! I stood in line for 20 plus minutes and the cashier and about 3 other employees looked at me without saying s word. When I finally asked who was on the register they told me I'd have to wait. I'll have to go out of my way to get Wendy's if I want some that bad because I simply cant go there anymore as long as that staff is there.
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This place has the worst problems. Rude workers. Especially the Hispanic girl (sorry don’t know her name) that works the window. I sat at the order screen for ten minutes. Not one hold on or anything. So I drove to the window thinking that the intercom was broken. When I got to the window she claimed that she didn’t hear me. I drive a loud car and you would know it if I was at the screen. After that I was asked to drive back around to get behind the people that were also waiting behind me and to order. I have been here numerous times and each time they either get my order wrong or it’s some type of BS. Not happy with this store. Need new management and workers. If I could give negative stars they would get -3 ⭐️
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The chicken sandwich was good but the nuggets we ordered were underdone. The outside was cooked but the inside was raw dough. The dogs enjoyed them but was inedible for a human.
Google
I always check my order before driving off. Was given my order but was missing the large chili and 3 sauces that was all on the receipt. The bag only contained the nuggets and fries. So I mentioned I was missing the large chili and sauces. Girl at the window screamed "ma'am what else do you need". 🤣 I had to catch myself...I said if you can read, whatever is on the receipt that I'm missing. She then said GIRL BYE. I know this isn't a 5 start restaurant which she wouldn't last a hour. But just because I look Asian or any race, you don't talk to folks like that because there are repercussions for your actions. I realize there is a staffing short so maybe they need to put her at the back of the house and have someone who is more customer friendly to work the drive thru. And please send her to school and have her take a reading course. Thank you!
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S***** service, rude employees and poor management because the drive-thru literally was wrapped around the building and didn't move and I understand that the food is cooked to order but still it don't take 30 minutes for a line to move hell y'all should just have dine in only instead of drive through only!
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So ordered my food through the drive thru. The cashier seemed nice just busy. I get my food and go. I open up the bag and not only does the sauce look like it was torn open half of the my chicken nuggets looked like someone took a bite but spit it out. Second to worst experience I've had with Wendy's. Just gross. Let's just say that will be the last time I go there.
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