Jack In The Box

This place just can't improve. Several time I have gone to this location over the years and each year it just gets worse. Food orders not right or missing, not having what is advertised. The outside area just looks nasty like a truck stop parking lot. When you get what you supposedly ordered it looks like it's wrong dripping in sauce that you didn't ask for. Spicy when you ask for no spicy sauce. Burgers that definitely look bigger in the picture, when you get it... it looks like a kids size patty. Just never going to this location again.

I went through drive through a order 2 for 11 deal with coupon but when we pulled we could not find it but knew we had it we were looking everywhere in car but weirdly could not find so our total was 19.00 and some change 2 hamburgers 2 small fries and 2 sm drinks which I would of not order if we did not have coupon. We pulled around found coupon drove back through and the lady totally ignored us we honked ten times she was standing right there what kind of customer service is that!!! I would of her tell no then just ignore us we live right up street and I will starve before I give them another dime.

UPDATE, NEW REVIEW: Wish I could give this place zero stars. Came here a few nights ago, bought $30 worth of food. There was a hair in my UCB and my wife asked for no bacon on her burger and they still put bacon on it which we don't eat for religious reasons. Tried to call, no answer. Drove back and asked for a refund, I brought back the spit out of the hair and the rest of the burger and a few other things that we didn't eat because we lost our appetite. The cashier had to call a manager who would only give us a refund for the uneaten food, I think that if I had to drive back because there was a HAIR in the food, they should have done a full refund. The manager refused to talk to me on the phone. I declined the refund and did a charge back with my credit card but this place is absolutely ATROCIOUS. Do not go there if you want any real customer service. For the manager to act like I was just trying to get a freebie and being treated like a street urchin was not a good feeling. That's OK, my credit card refunded me and will charge them back which affects their reputation with Visa. I will not be going there again. I hope they go out of business. This is by NO means fast food. Every single time you should expect to wait 15 to 20 minutes and that’s with the lobby closed and maybe only 1 car ahead of you. Today the clearly unhappy worker told me they only have 3 people working. This problem is not pandemic specific, they’ve always been like this. I’m guessing this location will close down because of how poorly it’s managed.