Michaelangelo's Pizza

I'm so disappointed in the service that I received from my once favorite carry out on 09/13/18 (12:55PM). First, the new girl that works the register and takes the orders cheated me by charging me extra. I ordered the $8.99 sub special as I normally do and she charged me individually for each item $7.99 for the sub, $1.99 for the fries and .94 cents for the can soda; totaling 10.92 (not including tax and delivery fee). I been getting this same sub special for months now and ever since she started working there I started getting cheated. Next, I ordered a grilled chicken sub with no cheese as always but it arrived with cheese. Mind you they have my order with my name saved in the computer because I always order the same thing. I called and told the girl about the situation and I also asked for fresh fries because I wasn't going to eat the fries without the sub, so I wanted a whole new fresh order. The new sub was delivered but without fries. I called again and told the girl the sub came without fries. I gave the delivery driver back the messed up sub and took the cold fries out of that bag because I did pay 1.99 for them so I wasn't going to just let them take them and I payed for them. I just put them in the trash they were cold. I asked for the manager and she put him on the phone and he basically said that he was going to credit my next order. Ok cool. I called today 09/18/18, the new girl answered I mentioned my name (KE*D*RA) and what the manager said and she said the order would just be 20% off. I assumed credit my next order should mean the order should have been free. I mean damn I was already cheated anyway. I said ok whatever and told her i wanted the 8 inch sub special, she said there isn't one. Now this is not cool. Perhaps that's the reason she charged me individually for each item the last time, because she don't know whats on their menu. I told her I'm looking at the menu and it is. She said ok and told me the total was $9.00 and some change but I need at least $10.00 for delivery. What? usually that's fine but I'm the one being cheated. I'm the one who order was messed up and had to wait and wait for a new order and still did not receive the order correctly. I basically told her to cancel my order. I been coming here for 3 years consistently doing my lunch break but I think it's time to find somewhere else. The only way I would consider this place again is if they fix this issue.

The food is something great enough for me to share with friends and family and to try and afford to enjoy food from this place with friends and family together about once every other week. I am currently 17 and In about a years time when I’m driving my own car I hope to be recognizable as a regular and maybe even be friends with some of the restaurant. I love the food and service and quite honestly if I were to have any recommendations, I would say that there should be more ways (or make them accessible) to contact the restaurant and also keep in mind rewarding your loyal customers that support the restaurant 😉

This place is a joke. They are listed on the Halal app but make it impossible to order halal food. They have items listed on the menu and when asked what is halal they list out items. When you try to order those items on the menu they don’t honor the price. For example they had one pizza with about 5 toppings for $14. When we chose that he said since it’s halal it with be $14 plus $1.50 for each toppings even though 4/5 toppings were veggies. Why does the cost of veggies change if you decide to order halal meat? Second there are subs on the menu that say served with fries or chips. When you order that item you get the fries or chips included because it was halal chicken instead of regular chicken. He did not honor any menu prices. If you are not in the business for halal why are you advertising as a halal restaurant.