Subway

Okay, this is really a norm for this subway. It’s not very clean, I’ve had to clean my own table several times while staff was busy talking to each other. Floors are dirty until close when they mop them, and there’s always a mood in the air that says the customers inconveniencing the staff. I included a picture of my wrap which was not over stuffed but the worker wrapped it really lazily and with little effort to make eating it convenient for the costumer. When the bacon was heated it didn’t get patted down to remove excess grease, and the worker got the sauce from the wrap all over the outside of the wrap making it supper dirty to eat. Very dissatisfied with the level of effort put into the customers food. I’ll not be returning to this subway for a while.

Placed a pickup order that was to be picked up qt.12:35. We got there and waited in line. When we reached the counter. The male employee didn't know about our order. Then he picked it up from underneath the counter. It hadn't been done and there were 6 meals. Meanwhile customers are lining up behind us. Our meals were assembled but the female employee appeared angry. No thank you and no apologies.

Ordered on line went in when order was supposed to be ready. Employee said that I was the 3rd person to come in with online order that she did not receive and just stared at me as if I should leave. Told her I already paid for order. She found my slip sitting right there on the counter. Was polite to her and asked if I came back in 15 minutes if it would be ready. She said yes. Came back after 15 minutes and had to ask for the cookies Iordered. When I got home none of the order was right. Bread was wrong on both sandwiches, did not double anything I asked for, paid for double meat on one sandwich did not get, and my bmt did not have pepperoni. Contacted customer service twice and have not heard from them in a week. Not the first time was highly disappointed in my experience will not be going back!

Whoever does the employee scheduling needs to be fired. Twice I ordered online and went in for a pickup. Twice I was greeted with a very apologetic employee who said he was the only person working at the time. He also mentioned there was no ingredients ready for him from the night before and that this sort of thing was "normal" for the manager to allow. At 2pm on a busy Saturday this is completely unacceptable.