Panda Express

We ordered in the drive thru, and the line was incredibly long, we waited for almost 20 minutes. They repeated our order back at the speaker which was nice, and when we pulled up to window almost everything was present and correct. However, the girl working the window, Renee, was very distracted and barely paid any attention to us. She was talking and laughing with the other workers and didn’t say two words to us. We had asked for extra teriyaki at the speaker and didn’t get any, so we asked again at the window and also for some sweet and sour sauce. She gave us the teriyaki, and then blindly grabbed another sauce (not sweet and sour, but the plum sauce pictured) to hand us. We knew the sweet and sour usually comes in a cup but we didn’t question it when she handed us packets instead. We were very upset to to be blown off and to have incorrect service because of it.