Buffalo Wild Wings

Reason #6547 why I don’t go to franchise or corporate places to eat. But my kid wanted to try this so we did. Sat at a dirty table that took the staff two attempts to finally clean. Menu was dirty and random napkins were left behind. Setting was nice at least and the artifacts were local. Chicken was properly cooked but unfortunately one of my boneless wings had a bone in the middle of it. I tried letting my server know but there was never a two min check back after we got our food and the server was wearing a airpod so most of the time she never responded when we needed something. So I finally gave up and ate what I could. Not to mention a regular size of greasy tater tots cost me around $3.89, nothing special about them. Let’s just say we were ready to get out of there and we won’t ever be returning. Good luck to the business and much respect to the staff just trying to make a living but I don’t see a long future at this place. P.S. I feel as if this might be too honest but if I’m not reviewing how my experience really was, then what’s the point?

Food was tasty and the bar tenders were friendly but the value, satisfaction per dollar is disappointing. The wings were tiny. The smallest wings I've ever seen. Happy to pay for good sized wings but these were little. Hostess was abysmal. Ran off when I walked in and nothing when I left. You are in the hospitality business. Be hospitable. And 5.25 for 22 oz of beer? Shame on me I guess. I will be back cause I'm a glutton for punishment.

Very disappointing. I usually don’t write reviews but i felt I needed to for this place. My brother and I came here on a Sunday night. We walk in and wait a few minutes for a hostess. She asked us where we like to sit and we told her what ever was easier for them. After we sit down for about five minutes somebody takes our drink order and they tells us they will be back to take our order. It takes them 15 to 20 minutes to come back. They eventually come back take our order and it takes about 30 to 40 Minutes to get our food. I could understand if they were slammed but they were about 20 customers in the entire building. The food was not that great either.

I ordered a Buffalo chicken sandwich with fries and a double burger with fries via Door Dash. When my order arrived I had received a chicken wrap and not a Buffalo chicken sandwich. I called to see if they could make it right. I wasn't angry, just wanted what I paid for. I sat on hold for 13 minutes, when a manager eventually came on the line, I believe she said her name was Crystal she asked what happened and in the beginning of me explaining what was wrong with my order she said nothing, and hung up on me. I've worked in restaurant and retail most of my life so I'm always kind. I know errors occur, I just wanted what I ordered and this is how you treat a repeat customer? Hang up? Why? I wasn't yelling. I contacted Door dash and there was nothing they could do to get ne the correct order. Not that you care but you lost a good customer. That's not good management or classy, do better.

This BWW is always a good experience when dining in. The food tastes amazing and the staff are quick and friendly. However, on the take out side of things, it could be better. Normally picking up food is an awkward wait by the takeout counter where it is cramped with not many places to sit and wait. The bone-in wings are normally bone dry by the time you are given your food but, the boneless seem to taste just as good, had I dined-in. Fries also came stale but i didn't mind too much because the main focus is the wings and appetizers. Speaking of which, the fried pickles are always heavenly. Overall, not bad!