Sonic Drive-in

The reviews about this being incredibly slow are still unfortunately very accurate. 30 minutes later we’ve received the same half our order twice (about 10 minutes between orders), still waiting for the first half. Also worth mentioning the first time they brought our half of the order, they gave it to the wrong car (and we received the wrong order as well). On top of being incredibly slow they are also incredibly disorganized. I would recommend avoiding this location altogether, wait for it to go out of business and then visit whatever establishment pops up out of the ashes. Also, if you do that, you might receive your food before I receive mine.

Service at this location is absolutely horrible. I stopped by this morning after 8 when the location opened and sat in the drive through for 15 minutes with no response. I then pulled into a stall and waited another 5-10 minutes and tried to order that way. no one responded after trying to order there either. I saw 2 employees sitting out front and asked them what was the deal and apparently they both forgot their keys and had no idea when someone would be coming to open the store. Instead of waving me and the other waiting customers down to tell us they sat on their phones while we waited and more cars pulled in. Even when this location is open I end up sitting at the drive through waiting for 10-15 minutes to place an order every time even with no cars in front of me or in the stalls which I find ridiculous and have not experienced at any other Sonic or fast food restaurant. I love Sonic but the owner of this franchise obviously doesn’t care at all. I typically come here a few times a week as it is near my home but will be taking my business elsewhere. Have some respect for your customers or close!

Wow. I love sonic but I’m frankly horrified this one is still in business. I arrived at 8:05 this morning and when I pulled in I saw to sonic employees wearing their uniforms sitting out front at a table and another car already parked in a stall waiting for their order. Because the sonic was open because two employees were sitting there not doing anything we pulled into the drive-through and waited for 10 minutes for service knowing that they had seen us pull in and stop. No one ever replied to any of my hello‘s on the drive-through so I ordered online since they were clearly just ignoring us and physically at the store and checked into stall five. After another 5 min waiting I yelled at the two employees sitting there to see what was going on and why they weren’t going inside to make our food… they replied that BOTH of them forgot their keys and they are waiting for someone to come let them in.. I said how Longmont will that take? At this point it’s been 25 min… they said “oh maybe another 20 min, we don’t even know…” it’s like ok I’m leaving. Your app doesn’t allow you to a cancel an order so that money is gone and lost forever and I do expect a refund or something for this hassle. At the very least they should have been standing at the drive-through window to notify us that they did not have access to the store so they couldn’t take out our order. Or they could’ve walked up to her car when we stopped at the store instead they chose to ignore us entirely but and just be on their phones I would expect them both to be fired for negligence and loss of money and literally awful service and I want my refund.

Worlds slowest Sonic. If you go through the drive thru be prepared to sit for a minimum of 15 minutes, even if there aren’t any other cars. Edit: not only did I get to spend over 30 minutes of my night in the drive thru (behind only 1 car), when I got home and took the lid off my blast, there was something bright green and gross in it.

We started to order from this location but the "CHILD" that was taking our order was rude and making statements like... "drink" "order" ect... We have never encountered such an unwelcoming experience. We stopped the order and left....I'd rather cook my own food than feel unwelcome at a place that expects MY MONEY! We will not be back!