Mcdonald's

I made a mobile order for the first time and they filled it super fast and brought it out with zero hassle and I avoided waiting in line at the drive through. If you've never done it before, it's worth trying, but they won't fulfill your order until you signal that you are at the restaurant through the app. I was very pleased with this experience and you will be too.

I went through the drive through on Wednesday night to order a crispy chicken deluxe sandwich and mistakenly ordered the wrong one. I apologized and asked if they could get me the correct one and would pay the difference. They agreed and asked for the sandwich back to which i gave them. A few mins later they came to the window with the "right" sandwich and I asked if they had used the same chicken patty from the mistake order. The person said no and i took their word for it. Upon arriving home I noticed that they had definitely used the same chicken (on top of that the sandwich was just horrible in every way) and Immediately drove back to get a refund. I spoke to the manager and she was rude and dismissive of the whole situation and after asking for her name she wrote down "lawcka" ona the receipt which im sure is not her name. I dont understand why they couldn't just give me what i had asked for instead of lying and having me drive back and forth.