El Pollo Loco

This is my absolute favorite El Pollo Loco.The food is always fantastic and no matter what I order I am always delighted with my meal! The staff is always efficient,friendly and polite. Can’t wait to return and wouldn’t hesitate to recommend to anyone looking for somewhere to eat in at a great price.

I've been gaining in this restaurant for since I was a little kid now I bring my Kik day and all this time I've been having the best putting their nice and fresh people who work at the oldest friend me smiling to you giving the your food running time I recommended for family who likes enjoy like that fast food with family this is the place

It's one of my favorite places when it's about time to eat chicken. It's usually crowded but the chicken is really good. Sometimes they don't have the sides I want or the chicken is not enough cooked for my taste (I like it crounchy and more cooked). It looks better then it was one year ago and I think that's because they spend more time cleaning. I would avoid using the Bathroom. Being a user of El Pollo Loco for the last 1,5 years and although I tried some other places in the franchise, at this location the chicken tastes a lot better.

Instead of getting upset customers lined up the wrong direction maybe place a sign and skip the rudnesss for multiple people. You lack the customer experience also you shouldn't leve the door pinned open its a pest control issue allowing flies and rodents free travel FYI, just got home with the food and got shorted as well definitely should have checked after that experience but thats my bad and I definitely am not coming back.

I'm sorry... because I've been going to El Pollo Loco for years now... but I won't be going back. And it isn't just this one location in Sunnyvale... I mean all of them! Someone at corporate decided it was a good idea for the entire chain to stop serving black beans... at least everyplace I called throught the entire Bay Area region. Ooops! Bad decision guys. If corporate sees this review, please allow me to recommend that you fire the person who decided to go that direction. Pinto and/or refried beans are not the same... from a taste perspective and from a nutritional and health-positive perspective. Bring back black beams and advertise that big and loud, so nobody can miss it! You'll get your customers back, your food is otherwise fairly healthy. But when you opt for the unhealthy option as your sole option, and I'm sure it's because of some sort of financial incentive to do so, then a whole bunch of us out here can simply no longer support you.