Philly's

The place was nice and clean as I walked in to place an order. The customer service was great. I observed the menu and it was a good selection to chose from but I placed a order for a Philly Cheesesteak. The sandwich was made to order. Although it was missing my peppers overall the Philly Cheesesteak was good.

Kinda disappointed when you get a Philly cheesesteak with more pepper than steak and the cheese wasn't even completely melted. Was a customer for a long time and the quality and portions sizes were great but since there moved the all around quality has gone down hill! Smaller portions and lazy hurried cooks not taking the time to make the food correctly. I would have highly recommend this place before they opened the new location. But now your better off taking your money elsewhere.

I was very disappointed when I got home after waiting a lot longer then you would expect…especially since it turned out to be COLD sandwiches!!! Lettuce NOT fresh! Never did I get offered an option of getting it toasted and I ask myself "who wants raw-ish (London broil) meat on their sandwich?!" Also last time I ordered a small sub I never got offered the combo (up selling chance completely missed)and then I was told they didn’t have a pickle lol when that’s part of the special and finally I called to let them know to that it would be great if when people ordered sandwiches to get asked if they want it toasted or not and the only thing this poor girl could say is “oh….sorry!” Over and over,(bad training or not enough training cus she definitely sounded like she didn’t give 3 craps weather the customer was upset or not and if I was the owner I’d be upset at the poor way this was handled) what I expected after the sorry was something like "thanks for the suggestion, I’ll mention it to the manager” cus who wants to wait for their meal, drive home and be unpleasantly surprise by the fact that now you have to toast it!!!! SMH

Ordered a Philly cheesesteak. Did not have fries at the time because they said they were cleaning the fryer so I got an eclair instead. Desserts are shipped in, not made there. This location is current short staff. I didn’t mind waiting. Friendly staff. Food was hot. Ate outside on patio. Indoor dining was not available which is okay because I’m thinking COVID.

There was once a time when the food and service was 5 star. There was a line out the door and people couldn’t wait to get in. I built my sister up on the amazing philly’s and well I was beyond disappointed. The cheesesteak seemed to be over cooked or old. When asked about dine in the owner said she didn’t have enough staff to accommodate. I think if your 3 girls at the front have time to chat and play on their cell phones, then they have plenty of time to bust a table or two. You are in a business where your reputation and revenue relies on the customers. Instead of making excuses for your employees getting their feelings hurt when a customer is rude perhaps you should teach them to get off of their phones and work. Perhaps hire someone older than 15 to teach them real life customer service skills because the children are falling short. I overheard conversations between the girls up front not appropriate for customers ears. I pray for the sake of this business instead of taking offense to these comments, use them to be great again. The food was once on point but had gone by the wayside. I wish you the best.

It's pretty sad what this place has become. No seating inside. Their excuse is they don't have enough people. I personally witnessed 4 young ladies sharing what they had on their phones the entire time we were there waiting for our sandwich. If they have time to play on their phones, they certainly have time to clean tables. The fries are horrendous. Do Not Order These! You could crumble them in your hands. They were way overcooked. I hope this business recovers but it may be lost. There used to be a line out the door. Today, not so much!

Look. It doesn't matter the time of day, it takes FOREVER to get your food. Just waited 40 minutes in person to get a sandwich. Tastes good, but never worth the wait. Update: I'm lowering stars bc not only did we waste our time getting it, but it was salty and didn't have enough cheese to be considered a Philly cheese steak. Old location used to be great. Idk what happened :/