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Contact Information
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Phone:
+1 573-468-2500
🌐 Website:
http://www.jackinthebox.com/
📍
Address:
633 E Springfield Rd, Sullivan
📷 Photos (9)
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Google Reviews
1,597
Google reviews
The staff was very friendly. My husband asked for a LOT of popcorn chicken and I wanted to make sure he hadn’t just ordered like a gallon of them. The staff graciously put together once of the boxes so that I could see just how much chicken it really was. Soda machine was glitching out on me a bit..I think it was just maybe the end of the syrup on the Vanilla Coke Zero because once I switched to another drink it worked just fine. Bathroom was clean and tidy which is ALWAYS nice. I got the spicy chicken sandwich and it was pretty tasty! And the onion rings, which were very crunchy which I like and not oily at all. Husband got the popcorn chicken, mix of regular and spicy, and just normal fries. He said he liked it, it was his first time having jack in the box. I know the pictures don’t show food, I’ll admit I’m close to a guide badge so I’m shamelessly posting a picture just for the count….sue me.
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The past few times we got food here there has been issues. This last time my burger had a hair in it. The time before this, the girl working the drive-thru along with her high school friends working with her were very rude. Our order was wrong so we came back through the drive-thru to get it straighten out and she had the worse attitude not to mention the Manager was standing a few feet away and I asked several times to talk to him and he just ignored us. This used to be a great Jack in the Box it has went from really good to horrible. We won't be coming back until they get some employees that don't speak so rudely to customers and train their employees on health safety issues. The food is also not what it use to be. We have had friends tell us the same. That it's not what it use to be.
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They need to just close the dining room. They are not cleaning it. The wait was over 20 minutes and most of our fries were absent from the order. The staff knows they are doing a bad job and laugh about it. The chicken was off. Both my grilled and my husband's fried. We both threw our food away and left quietly. Although, my husband did warn the next customer about the chicken.
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The Spicy Click is top notch. The tacos exist and should be eaten. The service was good. The food was good. Great sign for a photo-op.
Google
It's been a while since we had this West Coast classic. Staff were nice and service was quick. The food was hot and delicious. My only complaint is that the new popcorn chicken I tried was a bit too salty.
Google
The worst Jack-in-the-Box in all of the United States of America! I asked for curly fries and they gave me regular fries and I got a huge speech rudely by the manager on duty that I said the screen was correct when I ordered and that I needed to pay extra, and I agreed but asked for fresh fries. They said sure after already bagging curly fries which took a whole five minutes, then they stated it would just be two minutes for fresh fries. 45 seconds later, I get a greasy bag of re-fries curly fries in the same container as the fries that sat for 5 minutes on the counter. Plus, isn’t it restaurant policy to not receive anything back into the window? She made sure she took my regular fries back and tossed them hatefully into the trash bin to show me she was boss. Never seen so much grease. Truly not a good vibe, nor a good place to eat.And from reading the other reviews, this female manager is charging customers extra for their mistakes. She claimed she was having twins, and even though I was polite to her, she still did not make me fresh fries and I had to pay extra for what I asked for. Owners??!?!? Really?!?!?? Enough is enough!
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Google
The food is almost always delicious, but the presentation is always lacking. The loaded mini tacos taste way better than they should be allowed, though! They are so good!
Google
I had never been to a Jack in the Box until this month. The food was terrible and the restaurant was filthy. Every table in the dining area was dirty. I watched another family take one bite of their food and throw the whole meal in the trash. It was obvious the manager didn't care about cleanliness or quality.
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