Ruby Tuesday

This restaurant always seems to be slow when I go pass it. I stopped in to have brunch with a friend, around opening time ( about 11a.m.) The servers and staff we could see were friendly and greeted us. We were seated immediately and very soon after our drinks and appetizers were served. The tables were clean and our seat in a booth was comfy. My meal was yummy! Our server, Jan, was very attentive. In all we had a great experience .

I pulled up called the number for take out several times nobody picked up. Got out truck went to To GO order door. Opened door 2 staff sitting right there not on break just sitting n talking. My food was sitting on the counter. The staff was very friendly and one of the ladies it was her first day. Overall very nice place to go n dine in or pickup your order. Also the manager was very professional. They made me feel welcomed. I would if gave 5 stars.

It was not busy. But I could tell they were short staffed. Salad bar was well stocked, fresh and delicious. My sirloin came out first and was perfect. But, that is where the good ended. It took 15 more minutes before the other 4 meals came out. 3 of the ribeyes were very thin and over cooked. We didn't want to wait again so they were eaten. I like Ruby Tuesday and will go back. Hopefully they will find some better kitchen staff. Our waitress did a wonderful job and was generously tipped.

As a restaurant manager I understand everybody is short staffed. I know we are, and it’s hard for me to touch base at every table. But the manager tonight she was running the bar and talking to all the tables to make sure they had great service. Very hard worker. We had amazing service from Malcolm tonight he was so sweet. everything came out perfect I couldn’t say anything bad when the manager came to my table. We will return soon!

Terrible experience. First it took over 10 minutes to bring out drinks and even longer to take a food order. There were at max 5 tables seated. They had no ranch for the salad bar, steak and burgers were cooked well done when asked to cook med-rare and medium. Another trip for condiments, ketchup, mustard and sour cream took another ten minutes (not exaggerated) and after asking if we needed anything else instead of getting what we had asked for our waitress stopped at two tables and chatted! Beyond a bad experience, extremely slow service.

I love this place and their Salad Bar is something every restaurant should invest in. Not sure why so many locations close. They should stay open later like Applebee's or TGIF. I think having a salad bar choice after the club or concert will be a great option for anyone wanting to stay on their diet or eat organic.