Burger King

I normally don’t write any reviews for any restaurants especially fast food for that matter but this Burger King off of 78 across the street from Shell gas station is the most awful and atrocious Burger King I have ever been to and have ever experienced. I worked for Burger King as a young person and the customer service here does not lineup with the core values of Burger King. We waited 5 minutes or more when no one was in line just to be told “can you please hold” when I pulled around because I didn’t order for waiting so long the cashier was standing at the front counter doing nothing. Just a very horrible experience I would not recommend this store to anyone not to mention my food was cold which is the very reason why I went back and still had to wait 5 to 10 minutes for someone to answer the intercom just bad!!

Every time I come to this location I have to wait 30 minutes inline just to place an order. There was only 2 cars in front of me. This place has no respect for people’s time. Fire everyone and start over. Businesses are in business to make money. Burger King could have more money if people actually worked. Everyone wants to get paid but don't want to work. This is ridiculous. I only gave 1 star because I had to.

Waited in the Drive-Thru for about 20 minutes before I was even able to give my order. After that I waited in the Drive-Thru for over 30 minutes and never received my order due to the fact that I was now extremely late for work. No one ever came out to explain why there was such delay or apologize for such a disgusting delay. It was absolutely ridiculous! Myself and multiple other patrons just drove away. The fact that no one from the building came out to explain what the issue was caused for high tention in the parking lot which made it extremely violent and dangerous.

Mistake number 1. I pulled into the drive thru and got trapped. 3 cars ahead of me, and I waited 37 minutes before I got to the service window. Mistake number 2. I ordered extra pickles. Normally I would think that maybe this would get me maybe 2 more pickles? Well, I got at least 10. Mistake number 3. I ordered extra mayo. The Hamburglar got ahold of it at that point, and my burger was literally swimming between the box of pickles and maybe a half cup of mayo. Almost un-eatable, but I toughed it out .Maybe they think this is funny? I dunno. Also ordered a double. Got a single patty. Too hi-tech to get the extra patty installed I guess. Either way, this place is going down the tubes in flames. Just read other reviews. Never going back. Ever.

This store needs help who owns this store? For me to get great service this wk and to find out the new manager is already gone that is sad.. this store been going down for months… you got her and now she’s gone… There is no crew I’ve seen the same workers 5 days straight..the young lady was there when I got breakfast lunch and dinner she was very nice you can tell she is tired… she must be new the old crew moved slow she needs help it is a good look she trying to get the store together.. the lobby is disgusting they don’t clean I would like the owner to reach out to me..