Burger King

Went around mid-afternoon and were the last customers allowed into the lobby to order food. They had 4 staff at the time and understandably very slow because their drive through was busy and multiple pickup orders. We finally got to order after about 10 minutes and the cashier tried to be helpful when we asked what was the difference between two of the sandwiches, and after confirming there wasn’t mayo on one, we asked for the one he said didn’t have mayo. When we finally got our order and opened the sandwich, it had mayo all over one side and no other other sauce that was mentioned by the cashier. We went back to clarify and luckily they were able to remake the sandwich right away as they were no longer so busy as before with the drive through orders.

Hi my name is Tina Smith. I have never experienced a experience,Smart,loving, and most of all a very RESPECTFUL MANAGER. MRS. MONICA IS A AMAZING PERSON. I came on a Tuesday and they took forever in the drive thru. My was cold and nasty looking. I went inside and ask for the manager and Mrs. Monica came up to me and said. Hello welcome to burger King. How my serve you. I told her my problem and she made my order hot and fresh. Monica even gave me a Free drink and upgraded my fries. She is sweet and very respectful. She even said that my kids are too cute. Please keep Mrs. MONICA SHE IS AMAZING AND WONDERFUL. WE WILL Back on Monica sure as is Monica is there. Her crew are good. Thank you so much.

When I say I am amazed with the change that is happening here. First our food and service was awesome. Robert was making sure every guest received fresh delicious food. While eating we witnessed a lady approach him as he was working behind us and totally disrespected him but he kept calm even when called a racial slur. I later told him he handled that very professionally. He said the most relevant facts anyone could ever state. We can’t control others actions but we do have control of our reaction!!!! My husband can’t stop talking about him. We will return faithfully because nobody’s ever presented themselves as professional as he…. Great job 👏🏽

This location tries very hard to please and the mangers are friendly, dedicated, and work hard to fulfill orders quickly, cleanly, and with a smile. Like any other fast food restaurant, some store updates or additional staff would be good, but patience and understanding are things that customers can do to ensure a great experience.

Disgusting is a understatement. The manager Robert was the rudest, nastiest excuse for a human I ever seen. They wore NO GLOVES. Robert was upset when I asked about the gloves. Covid is running rapid they can care less about people and food safety. My burger was small. I ordered a whopper. After waiting over 30 minutes in the drive thru I then went into the dirty restaurant. Robert said they were out of whopper buns. He literally ranted and yelled at me the whole time while I remained calmed. (If a manager is reading this please pull the video tape)The physically dirty cooked made another whopper. He found a burnt whopper bun??? The bun was broken and burnt the meat was old burnt and rubbery . ( I didn’t see this until I got home) Robert is still ranting I asked for a manager he said he was it. My jaws dropped. This man was yelling at me. I never yelled once at him. I’m glad I kept my composure so I won’t feel so bad about the calls I need to make going forward on this company and Robert. Robert then opened the door putting me out of the restaurant. Over reacting the whole time acting worse than any female I know. I left out a lot of disgusting things about this restaurant and my experience. I was advice to document it else where. I demand a refund. If you have any pride dignity or self respect DO NOT COME HERE!

I wanted to give a good rating... Sadly too many things went wrong. I ordered the impossible burger meal with no mayo, lettuce, tomato. Bottled water.😔 They forgot the fries AND the water. 🤯$20 for a burger, fries, and water and then you only get the burger... 🥰The gentleman was really nice about fixing everything tho. 😍He upgraded the fries as an apology. However...🤷🏾‍♀️ They still didn't give me my receipt 🧾 even after I'd requested it. 🤔I was trying to wrap my head around the price...Was too tired & pressed for time. Was just happy I had finally received the whole meal!

I have lived in this area for 8yrs and I have watched this store go downhill.They will sell you a dream and put it in a bag too. EVERY order from this restaurant ends up wrong. Ask for a large meal and get a small, Ordered onion rings and got maybe 5 rings in the box, Ordered a double Whopper with cheese no ketchup or tomato (allergic) and recieved a Whopper junior w/everything on it...The owner needs to stop being cheap(Offer more pay) and manage their restaurant better, YOUR LOSING MONEY ma'am/sir...