Cafe Fresh Bagel

Was doing work at a customers house when she was heading to this place for coffee. Then she started telling me about these sandwiches and insisted that she bring one back for me and she did. What a nice lady! I told her get me whatever she thinks is good so she got a well toasted everything bagel with egg (she said they come with 3 eggs in each sandwich!), cheese, bacon, and tomato (first time having tomato on a breakfast sandwich and I enjoyed it). Very good stuff and very filling. 8.6 on the sandwich 9.999999 on the lady's kindness. There is great people in that world, thank you!!!!

I have gone here for years. But everytime I order from the PA System, they can't hear me. I hear sounds coming from inside. When I went to the drive thru, I ordered 6 bagels and a strawberry milk. I had to repeat myself 3 times. Then when I ordered a strawberry milk, they couldn't understand me. I heard a lot of background noise from inside. When I drove to the Window, there was a male worker who told me I couldn't order from the drive thru window. I told him I ordered through the PA System. He told me they could not understand me when using my mask. Informed him I was not using my mask. I advised maybe they need to upgrade their PA System. Then unprofessional, worker informed me , I need to order elsewhere. Nice customer service. Not very professional. If you want have repetitive customers this is something you don't say to customers. I have been going to Bagel Cafe and Sterling Ice Cream for years. I will take the advice of the worker and take my business now to Dunkin Donuts down the road in Sterling. My relationship as a customer with Bagel cafe has ended. Very rude and unprofessional customer service.. Please during your training teach your employees how to treat your customers in a professional manner just like any other business if you want your customers to go back.I intend other customers to stay away from Bagel cafe and Sterling Ice Cream.