Panera Bread

Worst Panera I’ve ever been to in the nation. Tiny portions, less of a drink selection than other locations, the staff didn’t seem to care when I mentioned the half sandwich is more like a 1/2 at other locations, service seemed slow for the place, even though it was off hour. Hope to not find other locations as bad as this one and keep the faith in Panera. Surprised the ratings are as high on here for this disappointing location. Perhaps I it was an odd shift working at 2 pm on December 30th, 2021 that day.

All dilivery don’t come store pick up.The company asked us to come here pick up.This old male waiter had a very bad attitude. He said that I came too early, and I had to arrived after one more hour We arrived at the time given to us by doordash. I had no choice .He does not respect what we have done. There is no restaurant treat driver like thisIt's difficult for the delivery person. Since you can't prepare food on time, you can talk to us. Instead of embarrassing us. You keep using a reproachful tone and angrily asking me who told me to come so early several times. I said the company ask me arrived on time. All Doordash delivery personnel know that we violated the contract by being 10 minutes late and will be warned by the company. The account will also face the risk of being cancelled. Why should I be scolded by you like this. Will you treat employees who deliver food like this with peace of mind? Maybe it's because I wasam a girl. Poor English. If you think I dare not complain to you, you dare to be so rude. the driver who delivered the meal tried to avoid this restaurant. I really don’t understand that this store can’t hire people to work anymore. Find an old, ugly, bad attitude and racially discriminatory staff to affect the business here.

My son wanted to have some snacks, so we went to this Panera Bread.The cashier who’s an Asian guy was poker-faced, no hello, no smile,the entire order progress was cold. After we ordered, I showed him my vaccination card in my phone and my ID. He said we wouldn’t take vaccination card by phone. But the truth was I just did in the same Panera store yesterday, a black girl serviced us, she’s very nice, friendly, we had good time. So I said I just showed my vaccination card by my phone yesterday here. He didn’t care, still the coldest attitude, and said he’s the manager, and this’s the company rules, so we couldn’t eat there. We left and ate in another restaurant. After few days, we went to another Panera store on Richmond ave., we showed our vaccination cards by phone to dine in , everything is fine, no such a rule as that guy said. We are Panera clients for years, but I have to say this store is sucks because of this “manager”.

I am usually happier with Panera. Usually, I enjoy fresh and original food. Today was terrible. Out of my whole order, part of bowl ingredients run out, and they managed to serve the French onion soup without croutons and even without cheese!!! If I did not point out that they had my loaf of bread they would have not given it to me with my order. I don't know what it is, new management, new guys working there, lack of thaining, lack of experience, or just simply lack of care? I only gave it 2 stars because if my previous experience. Today was awful.

I have constantly been giving this place the benefit of the doubt. Even under constant new management I cannot enjoy my food. Worst Panera I’ve ever been to in the nation. Very petite portions, less of a drink selection than other locations, the woman with tattoos and glasses didn’t seem to care when I expressed these things to her. I will not be eating here again due to this!

Used to come here often, but recently my experience has not been up to par. When bringing up my concerns to the manager, the woman with tattoos gave me an unacceptable attitude. She seems to treat her workers AND customers with little respect. Food is always good and restaurant is clean, but if I see her upon entering, I will take my business elsewhere.