Dunkin'

I seriously love my Dunkin, and don't have one were I live so when I come to work this is the 1st place I stop! Ima drive thru type of person so of course they got to know me and my boyfriend pretty well, we always laughed and joked. Well one day he misunderstood me cuz he can barely speak or understand English and made the drink i used to drink instead of the one I been getting for the past month or more, and I just so happened to have a free coffee on my app and the coffee was cheaper then the drink I got so he actually made me pay the difference even tho it was his mistake I meen who does that!?!?! Then I asked for xtra mocha, well the 1st one has so much in it I wouldn't even of been able to drink it, and the one I got ....well it pretty much just taste like ground ice smh!!! Then I got a donut, it was on it's side the icing slide off and not a single napkin!!! I feel like that was sayn a big f you!! I been going there for about 6 months or more and I will never go back!! I DO NOT tolerate rudeness and ignorance, especially when I'm giving them MY money!! He definitely just lost a customer!!!!!

Stopped here on the way back from a conference and ordered my normal large iced tea with no ice. Got a large cup but they poured a medium and said their manager requires them to either short guests or charge extra when no ice is ordered. Ridiculous for $2.64 of tea that costs pennies to make. I've never experienced this at any other DD and advise others to stay away, they will cheat you here.