Publix

The pharmacy takes forever to fill meds regardless of the situation the meds are for. My 4 yr old has been having 102 temps up and down for 24 hours.. Doctor puts in meds for her upper respiratory infection and something to help reduce fever.. After 7 hours waiting, I called the pharmacy, I am told it will not be till 3pm tomorrow. When I ask why so long especially with the major symptoms she is having.. The pharmacy employee tells me that's not her problem and my need for the meds now is not their worry.. I guess my 4 yr old will have too suffer another 18 hrs of coughing, vomiting and high temps..Guess its time to move to a different pharmacy and pass on my issues to the military base so no one else from the military service has to deal with these issues too.

I have used and loved Publix Pharmacies for at least the past 12 years. When I moved here from another state I expected the same level of outstanding customer service that they've provided and found *nothing* of the sort. This location is staffed by rude, dismissive associates that are even worse if (forbid) you have to call with a question. I finally got fed up with being disrespected every other visit and decided to transfer all of my prescriptions to CVS which they then took a FULL business day and two follow up phonecalls to do, and were STILL rude about it. (shocking)